Top Tweets for #NABankStudy
29% of mass affluents extremely satisfied w their bank. @EdmondsonDave explains #NABankStudy https://t.co/HGk5iLfa94
Here's why banks' relationships with mass-affluent customers may be at risk. #NABankStudy https://t.co/4AwaSdAez5
Here's why #DigitalBanking makes all the difference in small business loans. #NABankStudy https://t.co/wZjmzUM89u
Banks must blend digital & physical channels to keep customers. See #NABankStudy highlights. https://t.co/3LJhXgwpoa
Nimble &digitally-savvy, consumers are increasingly attracted to virtual #banks #NABankStudy https://t.co/EbDI6lCTsg
54% of customers want advice-driven banking, including banks locating discounts. @BankingInsights #NAbankstudy https://t.co/pppvWUNx26
A5: Provide elegant end-to-end exp catered to device. Simple sign-on/navigation, customizable homepage, push notif., etc. #nabankstudy
A4: Make life easier for them while still retaining a human connection. 1 or 2 positive interactions, result in retention. #NABankStudy
@BankingInsights A5 Note for first time in survey's history that the #1 answer was NOT "branch close by" #NABankStudy
@BankingInsights A4 1. Engage seamlessly; 2. Build & sustain their trust; 3. Deliver solutions shaped to their needs #NABankStudy
@BankingInsights A1 - Understand that physical & digital are not mutually exclusive. Blend them in the branch. #NABankStudy
@BankingInsights #NAbankstudy A1 1. bring digital into the branch experience. 2. move from trx'nal to advice. 3. Re-purpose for key segments
@r_mulhall @angeleparker #nabankstudy it's active engagement in their everyday lives vs. when they choose to walk into a branch/store
Tomorrow I will be participating in a Twitter chat with colleagues to discuss the #NABankStudy. Please join us: http://t.co/HT96oGdnyK
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