@enterprisecares So despite a confirmation and checking in on line Enterprise Rental don’t actually have a van for us to move flat tomorrow. They might have something at 14.00! Not the 8.30 start we’d hoped for. I’m FUMING. 🤬🤬🤬
@AvantiWestCoast sat on the 16.21 from BHM to EUS. It’s 16.41 and we still haven’t departed with zero comms on what’s happening. Would be nice to be kept updated.
@GWRHelp I’ve now paid twice. I’ve tapped in on Elizabeth line, will be charged for that journey. And I’ve paid for a GWR ticket from PADD to TWY. So as the service actually stopped there, I wouldn’t be eligible for a refund. And I want a refund for that part! Pls advise.
@GWRHelp I’ve now paid twice. I’ve tapped in on Elizabeth line, will be charged for that journey. And I’ve paid for a GWR ticket from PADD to TWY. So as the service actually stopped there, I wouldn’t be eligible for a refund. And I want a refund for that part! Pls advise.
@GWRHelp That doesn’t help me missing dinner with my nephew before seeing him in a play! It’s awful that you turn customers away. Lie to them, and still stop at the station anyway. 1/2
@GWRHelp furious; 16.50 PADD to DID is w/out any notification not stopping at TWY. live tracker still says stopping there, platform signage and train staff say not. concourse signage also stated stopping at TWY. 1/2
@GWRHelp 2/2 now have to take Elizabeth Line and arrive an hour later than planned. No time to eat before theatre. Dinner with my nephew cancelled. Fuming. 😡
@Google I’ve received a suspect email saying I haven’t been logged in for 8 months, when I know for a fact I last logged in Saturday. It asks me to sign in. There is no clear way to report or flag this via help on my account. How do I do this?