@Lara_Ferrer_OT @Flight_Refunds@British_Airways@British_Airways there is nothing British about you! terrible service and smug customer service representatives!
This is not over! I am ex serviceman, and this is how you treat us?
So @British_Airways have cancelled my flights without letting me know because I didnt get my outbound flight! Now they are saying its in the terms! it is NOT!
Will always fly with @VirginAtlantic@richardbranson these guys have the best customer service and truly care about us
@Lara_Ferrer_OT @Flight_Refunds@British_Airways So @British_Airways have called me to say they will not refund the money!
I have gone through all emails and not once does it say that if I dont get on the outward flight the return is cancelled! surely it is the law the BA should notify me !
@British_Airways Why does it cancel out? So you can re sell it? You could have least notified me... if i didnt check i would have turned up to the airport with no flight! I had to pay for a new flight which cost double the original trip... unacceptable
@Lara_Ferrer_OT @Flight_Refunds@British_Airways Thanks Laura, i feel your pain.
Surely if you paid for the flight you should be aloud to choose of you take it!! At least they could phone you and let you know