@tyler@tyler don't you think a key part of Bitcoin's long term success is trust in exchanges like @Gemini ? I am trying to have that trust but @Gemini 's Support taking weeks to respond to serious issues is making it hard.
@Gemini are there any plans for you to offer anything but email support? I have an issue I really need resolved and am having trouble getting a response via email. How about offering a paid premium support option that gives customers access to live agents?
@tyler are there any plans for Gemini to offer anything but email support? I have an issue I really need resolved and am having trouble getting a response via email. How about offering a paid premium support option that gives customers access to live agents?