Elizabeth Herrell

President of Communication Initiatives providing strategic consulting for next generation customer experience and innovative customer support.

[Elizabeth Herrell @eherrell]

Cannot get into the program on Google

[Elizabeth Herrell @eherrell]

Cisco looks ahead and sees analytics and big data as being a game changer in differentiated customer experience #CiscoCCAD

[Elizabeth Herrell @eherrell]

Cisco enhances solutions with increased capabilities for Contact Center Express & Packaged solutions resulting in high growth .#’CiscoCCAD

[Elizabeth Herrell @eherrell]

Accenture describes capabilities on its Cisco partnership to deliver transformational global solution on Day 2 #CiscoCCAD

[Elizabeth Herrell @eherrell]

Cisco now has over 20K customers using Cisco collaboaration contact center solutions, with continued high growth in 2014 #CiscoCCAD

[Elizabeth Herrell @eherrell]

@John Hernandez sees Internet of Everything is huge opportunity for Cisco #CiscoCCAD with high relevance for customer care.

[Elizabeth Herrell @eherrell]

Alcatel Lucent plans to sell enterprise division to Chinese investment firm Huaxin a move that indicates shift of voice CPE to cloud market

[Elizabeth Herrell @eherrell]

.@ConstellationRG launches authoritative source for #disruptivetech analysis w influencer network. Details tomorrow. https://t.co/mpfp96sHfe

[Elizabeth Herrell @eherrell]

. Improve Business Results with #Customer Feedback - free download https://t.co/hFKNGpExSn via @ConstellationRG @eherrell #custserv

[Elizabeth Herrell @eherrell]

Transforming the #Custexp Through #Social Communities - Webinar w/ @destinationCRM @eherrell @dmyron 12/18 https://t.co/t5QZpVoFw6

[Elizabeth Herrell @eherrell]

. Online Communities Offer Amazing #Customer Care. Download yours: https://t.co/xjGZ5V3uTr @ConstellationRG #community #custexp #custserv

[Elizabeth Herrell @eherrell]

Are Contact Centers Becoming Obsolete? New research shows phone = last resort @ConstellationRG @eherrell https://t.co/wwimdGDTlh #custserv

[Elizabeth Herrell @eherrell]

Today: Cutting Through the Hype of #Salesforce1 - Webinar via @ConstellationRG register: https://t.co/sxFHEbnUdD #paas #apps #custexp #sfdc

[Elizabeth Herrell @eherrell]

I'm speaking on @ConstellationRG's #Salesforce1 webinar 12/6. Join me https://t.co/sxFHEbnUdD #custserv #paas #apps #ensw

[Elizabeth Herrell @eherrell]

Transforming the #Custexp Through #Social Communities - Webinar w/ @destinationCRM @eherrell @dmyron 12/18 https://t.co/t5QZpVoFw6

[Elizabeth Herrell @eherrell]

@alanbard #DF13 announces 1 Touch service available from any device. Service becomes part of every app and product.

[Elizabeth Herrell @eherrell]

The Internet of Customers - Are You Ready? via @ConstellationRG @alanlepo https://t.co/ZqKxn4m6QC #DF13 #CRM #custserv

[Elizabeth Herrell @eherrell]

. Tweetup with only #disruptivetech analyst firm @ConsellationRG at #DF13 11/20 5:30pm @holgermu @rwang0 @alanlepo https://t.co/7feebgKpFG

[Elizabeth Herrell @eherrell]

Crowd gathering at#DF13 waiting to hear@ Marissamayer.