Prakhar Kasera

[Prakhar Kasera @eightbitjourney]

They don't know what to do in case of refunds...they just asks me to wait for another 24hrs to update & then they will never reply...even the actual human representatives sound like autobots...just saying the same thing repeatedly ....@Palmonas @ShraddhaKapoor

[Prakhar Kasera @eightbitjourney]

Not ready send the order, not ready to cancel, not ready to refund...and one of the worst customer care service...everytime I call, they ask for another couple of days...doesn't even reply to tickets submitted on their website...even the website fail... @Palmonas @ShraddhaKapoor

[Prakhar Kasera @eightbitjourney]

@MGSupportIndia @MGMotorIn @MorrisGarages @MGSelectIndia @jagograhakjago @MGmotor So this is the response you give after all the issues I have reported to you in over a year with video proofs (one of them being recorded by your team only, attaching here too). Absolutely ABSURD!

I will strongly suggest everyone, not to buy MG Vehicle ever.

[Prakhar Kasera @eightbitjourney]

@MGMotorIn @MorrisGarages

You sold me a MG Hector with manufacturing defect and its been 10 months since, but still your company is unable to take care of the problems. Very disappointed with the company, car and service.

#socmocars @consumerforum_

Really pathetic.

[Prakhar Kasera @eightbitjourney]

@MGSupportIndia @MGMotorIn @MorrisGarages @MGSelectIndia @jagograhakjago @MGSupportIndia @MorrisGarages @MGMotorIn @jagograhakjago @MGmotor

[Prakhar Kasera @eightbitjourney]

@MGSupportIndia Just another one of the 100+ videos shared with you showing various issues with the vehicle...and numerous complaints reported to you since the very first month I bought the car and yet nothing being done for it...@MGMotorIn @MorrisGarages @jagograhakjago @consumerforum_

[Prakhar Kasera @eightbitjourney]

@MGSupportIndia Doesn't seem like you want to...why do you think 10ltr of fuel will solve all the issues...the faults in the car I have been reporting since I bought it, can it all be solved by offering 10ltr of fuel? If yes, how? My 1st mail to you 👇
@MGSupportIndia @MGMotorIn @consumerforum_

[Prakhar Kasera @eightbitjourney]

@MGSupportIndia I got the delivery of the vehicle on 30th Oct 2023, out of those 12 months, approximately for 4 months this vehicle has been with you at your service centre only for the same issue and it was 1st reported to you within 2 weeks of the delivery and is being reported since

[Prakhar Kasera @eightbitjourney]

@MGSupportIndia @MGMotorIn @MGmotor @consumerforum_ @MorrisGarages You people know only how to rob people by selling defective vehicles and then refuse to take responsibility for it. Everytime I send my car to your service centre, you send it back with fuel level @ 3-5%, irrespective of the fact, how much fuel was there in the car when I sent it

[Prakhar Kasera @eightbitjourney]

@MGSupportIndia @MGMotorIn @MGmotor @consumerforum_ Only talks...@MorrisGarages as a company is trash...your vehicles are total trash.. your service is trash...you sell faulty vehicle & then assure of resolution after 1yr but refuse to resolve it & in the process robbed me of fuel worth 20k+..refund my money, nvr driving MG again

[Prakhar Kasera @eightbitjourney]

@MGSupportIndia Still no communication from MG...

[Prakhar Kasera @eightbitjourney]

@MGSupportIndia Still nothing concrete, just assurances and time bargaining and requests for repeating the trial & error process, which didn't resulted positive in last 7-8 months...but unwilling to replace the faulty parts at once... @MGmotor @MGMotorIn @MorrisGarages

[Prakhar Kasera @eightbitjourney]

@mukund_patel07 @consumerforum_ Sad to know that they are not even bothered about the court orders. I haven't moved to courts yet, I have lodged grievance on consumer forum, hoping the resolution will come.

Can just wait and watch, something that we have been doing for months.

[Prakhar Kasera @eightbitjourney]

@MGSupportIndia Check DM

[Prakhar Kasera @eightbitjourney]

@MGMotorIn @MorrisGarages

You sold me a MG Hector with manufacturing defect and its been 10 months since, but still your company is unable to take care of the problems. Very disappointed with the company, car and service.

#socmocars @consumerforum_

Really pathetic.

[Prakhar Kasera @eightbitjourney]

Contact https://t.co/lKaNz83FJo

[Prakhar Kasera @eightbitjourney]

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[Prakhar Kasera @eightbitjourney]

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