@discord_support it’s been 24 hours and no update on my support ticket 67892981. This is urgent and I don’t think there is really a human support on your team.
@gcashofficial It’s been 24 hrs and still not yet reflected. I’m getting worried since the amount is 20k above and that amount will be used to pay our bills. Can’t you just escalate it?
@gcashofficial And when will this be fixed? Because we need some ETA. I know that paypal cash in has been fixed but why the hell we need to wait for our money to be reflected if you already have it?
@hellothere4574@gcashofficial I have this issue too, paypal already deducted it on my account but does not reflect to my gcash wallet. I cash in last 7:30 am.
@PLDT_Cares ,its been 1 month and 3 days after i upgraded from MyDSL to Fiber. It took me 1 week bago magkaroon ng connection and sabi wait 1-2 days before matapos ang migration para maibigay ang full speed of 25mb. Now, putol na ang line ko pero no actions. Magbabayad pa ba ako?
@PLDT_Cares Already sent you a DM. CSR called me up asking if i already have a connection and yes i have it and i told her that i am only getting 10mb and the plan should be 1899. Ang reply nya "Sir 10mb lang po ang sabi ng tech"
@PLDT_Cares@pldt , it's been 5 days na hindi parin activated ang Fibr ko. Ano pong balak no? Una tumawag ako sa CSR nyo ang sabi saakin " Sir activated na po kahapon pa ( December 7 )I tried calling again ang sabi this time Hindi pa po activated. So ano ba talaga? paki ayos !
@PLDT_Cares If hindi na ma activate to tomorrow, paki pull out nalang and i will stick to MyDSL. Yung Tech na pumunta dito after ikabit yung modem umalis nalang, ang alam ko kase dapat kunin nila ang S/N ng modem and itatawag sa activation team pero wala umalis nalang.