@MattHancock My daughter has been diagnosed (finally) whilst in her first year at Oxford, studying Chemistry. Unfortunately it has not changed anything and so she is struggling on with no support and unrealistic deadlines ……
@wizzair 42 days in to a compensation claim. Apparently they initiated a payment 21 days ago. Called the phone number to be told ‘I’ll let them know’, that was 6 days ago. No communication whatsoever. DO NOT USE SWIZZAIR.
@NatalieLou40@xmillienevinx@wizzair It’s farcical isn’t it! Glad you received something, but I do think that they get away with rubbish customer service by everyone just giving up because it’s so much hassle.
@wizzair are you joking? Power of attorney forms have to be sent in order to fill in a compensation claim for each member of my family??? @wizzair trying to make it as difficult as possible to make a claim 🤬
@wizzair contacted live chat as per your advice after waiting for an update to the refund which ‘apparently’ was initiated over 7 days ago. What an absolute waste of 45 mins, passed from pillar to post, then this: clearly another stalling tactic.
@xmillienevinx@NatalieLou40@wizzair Apparently a payment has been initiated over 7 days ago now but nothing has arrived at my bank and no details as to what the refund will be!
@wizzair so I checked my claim status on my profile on Monday 15th Aug and was pleased to see a message stating my compensation was being processed, no details other than it could take up to 7 working days. No actual date the process began or indication of how much compensation
@xmillienevinx@wizzair Hi Millie, yes I am. However we were also 4 hours delayed before takeoff. There is also proof that other aircraft landed during the time that our pilot said they couldn’t land due to strong winds in Dubrovnik. We were delayed on our return flight too 😓