Eric Karofsky

Founder & CEO of VectorHX, an AI adoption and design firm. A digital product veteran with 20+ years of experience. Husband, father of three, woodworker.

[Eric Karofsky @ekarofsky]

• 𝟴𝟬% say AI makes them more productive.
• Only 𝟯𝟳% say it moved company profit. (McKinsey, 2026)

The gap isn’t the tool. It’s bolting AI onto old workflows instead of redesigning them.

Which workflow at your company has AI bolted on, not built in?

#AI #WorkflowDesign

[Eric Karofsky @ekarofsky]

Companies using AI well are pulling away from those that aren’t. SMBs will feel it faster: no budget to pilot and course-correct.

Step one isn’t buying a tool. It’s deciding where AI fits, and where it doesn’t.

That’s an AI roadmap: https://t.co/lKKcZACBad

[Eric Karofsky @ekarofsky]

Your customer knowledge lives in service and sales. Your AI gets built in IT.

They rarely talk, and that’s how you get chatbots that answer questions nobody asks.

Design it with both people in one room. VectorHX

Newsletter: https://t.co/MQZMStyJdh

[Eric Karofsky @ekarofsky]

📊 Customer feedback can shape a better experience, but @HomeDepot survey needs a reboot. By streamlining the feedback process, they can improve CSAT and gain actionable insights. See how survey improvements can drive better business outcomes. #CX https://t.co/0eSZu811sC

[Eric Karofsky @ekarofsky]

Check out my blog post https://t.co/rkEy0RA1fR
#newblogpost

[Eric Karofsky @ekarofsky]

🌟 Explore essential frameworks for measuring brand trust. From Gov't Guidelines, HBS/Deloitte TrustID and more, discover how to foster deeper connections with your audience and drive long-term growth. #Customerexperience #CX #BusinessStrategy #Brand
https://t.co/IgpmJaAUNc

[Eric Karofsky @ekarofsky]

Have you ever wondered why some companies seem to truly 'get' their customers while others miss the mark?🤔 Personas are the answer!
#strategy #UX #CX #Userexperience #Customerexperience
https://t.co/bxsAIF3KhA https://t.co/bxsAIF3KhA

[Eric Karofsky @ekarofsky]

🚀 Don't get stuck in the planning trap! 🤔 Start doing, stop overthinking. In our latest blog post, we explore how to break free from analysis paralysis and drive real action. 💪 Join the movement towards a bias for action! 📈 #Strategy #Leadership https://t.co/ixNogZF2ZM

[Eric Karofsky @ekarofsky]

🚀 Discover the blueprint for aligning CX & UX with corporate goals! Find out about strategies, signals, and metrics that can transform your business success. #CX #UX #CorporateGoals #SuccessBlueprint 💼✨📈
https://t.co/DRAsS2I5tN

[Eric Karofsky @ekarofsky]

Check out my blog post
https://t.co/VDLBy08hGS https://t.co/VDLBy08hGS

[Eric Karofsky @ekarofsky]

A brief plan: How 2-4 Months of Focused Conversations Can Transform Your Business Strategy #CustomerInsights #BusinessSuccess #MarketResearch #UX #Marketing #CustomerPersonas
https://t.co/jERIiTkFfZ

[vickylihorst @vickylihorst]

In my most recent newsletter, I had the honor to chat with @ekarofsky, founder of VectorHX, about the collaboration between UX and Product. This piece delves into the unique challenges faced in biotech/healthcare and practical steps to overcome these challenges.

[Eric Karofsky @ekarofsky]

4 Reasons You Can't Afford to Ignore UX for Internal Projects
https://t.co/jV13I9Q4Vb
#userexperience #UX #IT

[Eric Karofsky @ekarofsky]

Yesterday I had a discussion with a computational biologist who works for CSIRO, Australia's government research agency. She talked about GCP and the benefits of Azure.
#Genomics #azurecloud #GoogleCloud #DataScientist https://t.co/0u3A73J7W3

[Eric Karofsky @ekarofsky]

Call out to UX Designers. Come work for one of the most inspiring organizations in the world. Broad Institute of MIT and Harvard has an incredible culture which will allow you to thrive. https://t.co/BT0SDcjxG3 #userexperience #designthinking #hiring #ux #uxdesign #productdesign

[Eric Karofsky @ekarofsky]

The broken promise that undermines human genome research https://t.co/fp3f6hhdB2 thx @VdaGeraldine for sharing!

[Eric Karofsky @ekarofsky]

Two of the most prominent genomic platforms are working together. Check out "Try out Galaxy in Terra via AnVIL" by @VdaGeraldine Broad Institute of MIT and Harvard #genomics #cloudapplications #datascience #terra #galaxy https://t.co/s962sLtvBj

[Eric Karofsky @ekarofsky]

Computational scientists are moving to the cloud. However adoption challenges remain. Here is a snippet of recent global research from over 100 scientists who use different platforms.
#genomicmedicine #genomics #datascience #broadinstitute #terra
https://t.co/dLheT3W6fB

[Eric Karofsky @ekarofsky]

Learn about the incredible benefits of "inviting one million people across the U.S. to help build one of the most diverse health databases in history" from Josh Denny @AllofUsCEO

[Eric Karofsky @ekarofsky]

Tool usage and praise for WDL https://t.co/ZDvniQNb81 via @LinkedIn