Ela Erika Ortega

Interpreting and Cultural Insight Co-ordinator at BWCH | Patient Experience Team

[Ela Erika Ortega @ElaErika06]

Cheers to also winning 'Best poster board'. Shout out to Fatema, our lovely manager, for her genius ideas, Siham and Amisha, for helping bring the ideas to life and to @BWC_CPADS for the poster board and promotional items. Dream team! 🥰👏 @BWC_NHS #PENNA2024

[Ela Erika Ortega @ElaErika06]

Unbelievably proud of the Interpreting and Cultural Insight Team for being the 'Team of the Year' runners-up at #PENNA2024 @PEN_NEWS ✨️👏
It's an honour being part of a team who continually strives to improve and provide compassionate care to patients and families at @BWC_NHS

[BWC NHS Trust @BWC_NHS]

Good news for our Interpreting team, they are “Team of the Year” finalists at the Patient Experience Network National Awards (PENNA). Best of luck to the team 🤩

[Ela Erika Ortega @ElaErika06]

So proud of the @BWC_NHS Interpreting & Cultural Insight team for being shortlisted in #PENNA24 'Team of Year'. We are ready for tomorrow! 🥳

[Ruth Evans MBE at PEN @PEN_NEWS]

The following are shortlisted finalists in our #PENNA24 ‘Team of the Year (including complaints and PALs)’ category! ✨✨
@ASPHFT
@BWC_NHS
@NWAmbulance
@WalsallHcareNHS
#PatExp #Birmingham Well done and good luck!

[Ruth Evans MBE at PEN @PEN_NEWS]

The following are shortlisted finalists in our #PENNA24 ‘Team of the Year (including complaints and PALs)’ category! ✨✨
@ASPHFT
@BWC_NHS
@NWAmbulance
@WalsallHcareNHS
#PatExp #Birmingham Well done and good luck!

[BWC NHS Trust @BWC_NHS]

We’ve got more fantastic finalists in this year’s #BWCSpiritAwards24 💙

Today we’ve got our Commitment to Diversity Award, for a colleague who has demonstrated a commitment to diversity and inclusion with a positive outcome for patients and colleagues https://t.co/YP1KmzO0NC

[Ruth Evans MBE at PEN @PEN_NEWS]

🎉Shortlisted Finalists Announced! To read all of the #PENNA24 Shortlisted Finalists, head to our website here: https://t.co/d1qApz9Kzy

We look forward to seeing you all at the live event in October! #PatExp

[Louise Connop @LuConnop]

We had a lovely day today delivering a VI Awareness session to a range of colleagues across @BWH_NHS. Some great questions & conversations on how #AIS can be implemented, how to support BPS patients, be welcoming, accommodating & accessible across services.@SLCouncils

[Ela Erika Ortega @ElaErika06]

A huge thank you to @LuConnop @SLCouncils for delivering a Visual Impairment Awareness Training to @BWC_NHS staff and sharing best practice for sighted guiding - such an insightful session!
If you are BWC staff, email to attend the next one [email protected] @ClaireDepDDQN

[Carla Johnson @Carla_Johnson2]

Fabulous company, food and music, best of luck Ela!!! #BWCSpiritAwards23 🌟🎉

[Ruth Evans MBE at PEN @PEN_NEWS]

Well done to our Partnership Working to Improve the Experience Award category Runners Up #PENNA23 #PatExp 👏👏 @BWC_NHS

[Ruth Evans MBE at PEN @PEN_NEWS]

Well done to our Personalisation of Care Award category Runners Up @BWC_NHS #PENNA23 #PatExp 👏

[No Longer In Use @archivedwhwm]

Working with @BWC_NHS, we are so proud to be runners-up for the PEN national award under the category of 'Partnership working to improve the experience'! 🎉

Our team provide energy advice at @BWH_NHS & @Bham_Childrens every other week! ❤️

#PENNA #PENNA23 @PEN_NEWS

[Ela Erika Ortega @ElaErika06]

The Patient Experience team at @BWC_NHS strive to improve patients' experience - ED Runners, One Stop Advice Point & Cultural Competencies Project are great example of the teams dedication. @PEN_NEWS is a notable avenue to share & celebrate best practice! @Carla_Johnson2 #PENNA23

[Claire Powell @ClaireDepDDQN]

Runners up and finalists for 3 awards for the cultural competence project. I am so proud to lead this committed, innovative team you have worked so hard and deserve the recognition @CarlaJo46098152 @BWC_NHS @BWCHBoss @daljitathwal

[Daljit ਦਲਜੀਤ 🌈💙RGN RSCN RHV MBA Hon.Doc @daljitathwal]

Absolutely amazing! Congratulations & so well deserved! Thank you so much for all you do, you are very special to us @BWC_NHS 🤩👏🏽🙏🏽

[Ela Erika Ortega @ElaErika06]

Our lovely ED Runners are Runners Up at #PENNA23
Fantastic work everyone - very well deserved!! @PEN_NEWS @BWC_NHS @Carla_Johnson2 @ClaireDepDDQN @daljitathwal

[Ela Erika Ortega @ElaErika06]

Huge congratulations to 'One Stop Advice Point' for being Runners Up at the #PENNA23 @PEN_NEWS @CitizensAdvice @BWC_NHS @Carla_Johnson2 @ClaireDepDDQN

[Ela Erika Ortega @ElaErika06]

The ED Runners are looking amazing - good luck everyone! #PENNA23 @PEN_NEWS @Carla_Johnson2 @BWC_NHS @ClaireDepDDQN

[BWC NHS Trust @BWC_NHS]

Good luck guys. We're rooting for you 🌟

[Carla Johnson @Carla_Johnson2]

Setting up for #PENNA23 National Patient Experience Awards!! Fingers crossed for the ED Runners and One Stop Advice Point @BWC_NHS @ClaireDepDDQN @ElaErika06 @daljitathwal