SP Electricity North West

We deliver electricity across the North West of England. We’re here to help & answer your questions 24/7.

[SP Electricity North West @ElectricityNW]

@deeliesaurus Hi, sorry to hear this impacted your property. Short Duriation Interruptions can happen for a number of reasons. Please visit this page and watch the video for more details, Thanks. https://t.co/ZVoaXHewrY

[SP Electricity North West @ElectricityNW]

Our new community-led energy project - Net Zero Terrace - is being trialled in North Manchester, with the support of Greater Manchester Combined Authority and others, and will explore how neighbourhoods can work together to create warmer terraced homes.

https://t.co/fMmkgxjza8

[SP Electricity North West @ElectricityNW]

@M_A_Brennan Hello, if you did not already get this logged whilst speaking to our agent, I would advise to call back on 105 to report this. Thankyou, Freya.

[SP Electricity North West @ElectricityNW]

Roses are red 🌹
Support should be too 🤝
That's why our register offers👇

[SP Electricity North West @ElectricityNW]

@M_A_Brennan Good evening, I am very sorry to hear this. Please could you privately message us with your full address and postcode so we can either open up a complaint or attend to an existing complaint. Thankyou, Freya.

[SP Electricity North West @ElectricityNW]

@burnleymadmax Hello, I am very sorry about this. Please could you privately message us with your full address and post code and I can raise a complaint to get this resolved. Thankyou, Freya.

[SP Electricity North West @ElectricityNW]

We’re making progress and working hard to reconnect around 2000 final properties following #StormBoelo.

For full details of our welfare hubs, visit our dedicated Storm Boelo webpage at https://t.co/sRKDRjTr3B

[SP Electricity North West @ElectricityNW]

@Beinnanoir Hi, please can you send us a DM with address details and your mobile number so that we can look into this, thanks.

[SP Electricity North West @ElectricityNW]

#StormBoelo Our teams have been working hard and have now restored 80,000 properties, with 4,500 properties to go, mostly in Cumbria.

💻 For updates and to report power cuts: https://t.co/ghTTV9pl1D
📞 If you see damage to the network, or need additional support call us on 105.

[SP Electricity North West @ElectricityNW]

@ooty82 Hi, thanks for getting in touch. We know it's frustrating waiting for updates, and we're sorry you're affected by this outage. We're currently waiting for an engineering team to become available to attend. Your fault remains with us, and we'll update you as soon as possible.

[SP Electricity North West @ElectricityNW]

@Barneymchale Hi Barney, please can you send a DM with your address details and I can try and locate the closest one to you. Thanks

[SP Electricity North West @ElectricityNW]

@Asher39wy Hi Asher, please send a DM and I can get this looked into for you. Thanks

[SP Electricity North West @ElectricityNW]

@robdaglish Morning Rob, If you can please send a DM I can get this looked in to for you. Thanks

[SP Electricity North West @ElectricityNW]

⚠️ Storm Boelo update

Our teams are continuing to respond to Storm Boelo.

☕ We have established a number of free warm hubs in areas most affected in Ulverston, Askham in Furness and Burton-in-Kendal

For updates go to https://t.co/8k07nA377S

[SP Electricity North West @ElectricityNW]

@ChrisIngram_UK Hi Chris, all estimated times of restoration have been set to Tuesday evening as it currently unsafe for our engineers to climb. Once it is safe to do so, we will deploy teams and revise the times.

[SP Electricity North West @ElectricityNW]

@robdaglish Hello, we have set up a further two contracts at venues in CA11 and CA13. If you can access our website you can find full address details on the storm Boelo page, thank you

[SP Electricity North West @ElectricityNW]

⚠️#StormBoelo update ⚠️

Here are a few pictures showing what we're dealing with on site.

🦺 If you see damaged lines, call us immediately and stay at least 5m clear. If there is a danger to life call 999.

☕ The latest on our warm hubs are available at https://t.co/40TGkfWbTO

[SP Electricity North West @ElectricityNW]

@CromptonKarl We are currently experiencing extremely high call volumes and long wait times. We apologise for any delay, please try and log your power cut on our website and check for updates on the website or SMS updates once logged.

[SP Electricity North West @ElectricityNW]

@richraymond84 At the minute all of our estimated time of restorations have been set for 20:00 on Tuesday the 27th of October as precaution. Once it is safe for our engineers to complete repairs these times may change.

[SP Electricity North West @ElectricityNW]

@HettyR Hello, I would also like to advise you to stay well over five metres away from the hazard and to keep any individuals, children, pets away from the area to prevent any injuries. Thank you.

[SP Electricity North West @ElectricityNW]

@HettyR Hello, Please could you privately message us with your contact information and we will be able to call and get this logged. Thankyou, Freya.