Elena

Strategic foresight, governance innovation and policy analysis for sustainability transitions

[Elena @eletalala]

@AirbnbHelp
1. At checkout, we left the key on the table, shut the door
2. Turns out, host had no spare keys to their own flat (?) and had to replace the lock
3. We received a reimbursement request for 430 EUR
3. Airbnb sided with the host
Stay tuned!
#ConsumerRights #ECC

[Elena @eletalala]

No checkout instructions provided, no safety box outside the flat to safely store the keys in.

[Elena @eletalala]

@AirbnbHelp
1. At checkout, we left the key on the table, shut the door
2. Turns out, host had no spare keys to their own flat (?) and had to replace the lock
3. We received a reimbursement request for 430 EUR
3. Airbnb sided with the host
Stay tuned!
#ConsumerRights #ECC

[The Institute @IIIEElund]

Interested in #Sustainable #urban #governance and #Smartgrids? Do not miss the opportunity to join @IIIEElund ! PhD position open now! Last application date: 10 November. We look forward to your application! https://t.co/8rs5WKNFHy