I work the front desk at a small doctor’s office, and I wish people could see what happens on the other side of the phone. Every day, older patients call us confused.
They are told to use the patient portal, upload documents, check lab results online, fill out forms before the visit, and confirm everything through a link. Some of them do not know what a portal is.
Some do not have a smartphone.
Some have one, but they are afraid to click the wrong thing.
Last week, a man in his late 80s called about his test results.
He said, “Ma’am, I don’t mean to bother you, but the computer says I have a message and I don’t know how to open it.”
He sounded ashamed.
That broke my heart.
He should not have to feel ashamed for needing a human being.
Technology can be helpful. I understand that.
But when people who built this country are made to feel helpless because everything became a login and a password, we have gone too far.
Not everything needs to be an app.
Not every answer should be hidden behind a screen.
Sometimes people need a voice.
A patient person.
A real human who says, “Don’t worry, I can help you.”
Progress should not leave seniors behind.
Because one day, the world will move faster than us too.
And I hope someone is kind enough to slow down.
After seeing RFK Jr. join forces with Trump to "Make America Healthy Again," my team dug into some of his claims about Big Food and Big Pharma. We were SHOCKED and DISGUSTED by what we found. Tonight on Glenn TV, I'll reveal how America is being CHEMICALLY POISONED.
Shinn Cleaners, in Little Rock, AR
is the next small business the @barstoolfund is helping. Here is the owner finding out after @stoolpresidente called. Waterworks city.
LINK TO DONATE: https://t.co/OftWunDvrk
RING THAT BELL: After 3.5 years of receiving chemotherapy for leukemia, this college student finally finished treatment and got to ring the bell 🔔😭 https://t.co/JwXZtFcSWu
A special moment for this mother ❤️
Jenn Bloom, who was diagnosed with leukemia, was just cleared to travel to Williamsport this past Tuesday to watch her son Dylan Bloom play in the LLWS. During this interview Dylan got on base and scored a run, bringing his mom to tears.