@CryptoHubAfrica@CryptoHubAfrica Our billing department operates standard office hours, Monday to Friday. If you require payments to be processed over weekends please make use of the Credit Card or Payfast Instant EFT methods as these are automated.
@Mr_tshepoG Hi Malome, apologies for this, the domain renewal is automatically actioned on invoice payment. Your domain expired 5 days ago and has been suspended by the registry. We have made an exception and renewed your domain manually now.
@CFOpperman@CFOpperman apologies for the issue. Our datacentre facility is currently investigating the cause. Please see our status page for updates here: https://t.co/aearVKDESo
@lavaheadza Hi Shane, the 12-month policy is only enforced on excessively abusive accounts that store multiple years worth of emails accounting for 100's of Gbs of data. We offer affordable email only packages as well and have updated your ticket with information.
@user_planet Good Day Loba, we have responded to all outstanding tickets. I am also not able to find any account linked to your name or domain. Please log a ticket at https://t.co/aXwVnPw44A for assistance.
@oonieza Hi Lindsay, we already make use of FastNetMon. We recommend using Cloudflare for DDoS protection on websites. Please log a ticket for further information.
@InfinityArtsmed Hello @InfinityArtsmed Unfortunately we have not received any proof of payment. Please send this to our billing department or use instant methods of payment.
@Scott_Makhiz I have sent you an email from our system. Please respond to this email with your issues so we can assist further as we cannot divulge account information over twitter.
@MarnusNieuwoudt@freethoughtnet I am sorry for the frustration caused, we aren't currently experiencing any issues, I have replied to your ticket on the Helpdesk
@Doom_Pie @steve_hofmeyr@TeracoDC @HetznerNotices @WebNX We made only been made aware of this website hosted via your posts - we are investigating further.
@DeneysR@MarcPelteret@evange1ium Apologies for the inconvenience caused, can you please log a ticket within your client area so that we may assist further.