Most digital strategies fail (McKinsey):
Or companies do not pay enough attention to them.
This is very disturbing as:
Many business models will become outdated soon.
Digital should be a core component of your strategy.
Especially in the area of marketing.
I would like to share an interesting framework:
That can help you with digital marketing initiatives.
It is based on 4 core pillars:
1. ATTRACT:
Focus: Drawing potential customers through engaging content and optimized channels.
Strategies: Content creation, landing page optimization, social media engagement.
Metrics: Leads, inquiries, time on site.
2. ENGAGE:
Focus: Building trust and engaging with the audience to persuade them towards a purchase.
Strategies: Content marketing, customer segmentation, designing the customer journey.
Metrics: Shares, comments, likes, engagement.
3. CONVERT:
Focus: Optimizing sales funnels and leveraging segmentation and marketing automation.
Strategies: Conversion rate optimization, brand communication strategy, analytics review.
Metrics: Sales, profit, number of orders, order value.
4. DELIGHT:
Focus: Delighting existing customers, fostering loyalty, and turning them into advocates.
Strategies: Customer relationship building, loyalty programs, personalized communication.
Metrics: Customer satisfaction, referrals, repeat purchases.
Incorporate those in your digital strategy:
And you will have higher chances to succeed!
P.S. What are the key pillars of your digital strategy?
Source: Think Like a Strategist / Marie Poulin.
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