Dear @FirstBankngr Compliance Department,
I am writing to formally express my outrage and deep concern regarding the wrongful disputes and subsequent restrictions placed on multiple bank accounts as a result of transactions handled by First Bank under Western Union NGN payouts.
Western Union has clearly confirmed to us that all the transfers in question are legitimate, successful, and fully completed transactions. They also confirmed that they did NOT issue any instruction to First Bank to dispute these payments.
However, on Friday, First Bank proceeded to dispute several @WesternUnion NGN transfers made to various Nigerian banks. As you are fully aware, First Bank is the official partner responsible for handling Western Union Naira transactions in Nigeria. It is therefore shocking and unacceptable that payments processed under your supervision are now being flagged and reversed without lawful justification.
To further clarify:
Transfers sent from First Bank (Western Union payouts) to @UBAGroup were reviewed by UBA, cleared within 24 hours, and all restrictions were lifted. This clearly confirms that the transactions were legitimate.
2Despite this, @myaccessbank , @fidelitybankplc , @Ecobank_Nigeria and @gtbank, @sterling_bankng, @StanbicIBTC, @LotusBank, @wemabank accounts remain restricted.
Some of these banks have even debited our balances and placed the accounts in negative, causing severe financial damage and reputational harm.
This situation is unjust, financially damaging, and unacceptable.
If this matter is not resolved immediately with:
> Full reversal of all wrongful disputes
> Removal of all restrictions
> Restoration of all debited funds
We will have no option but to escalate this issue formally to the Central Bank of Nigeria @cenbank , the Economic and Financial Crimes Commission @officialEFCC , @western Compliance International escalation, and other relevant regulatory authorities for investigation into this conduct.
We demand an urgent written explanation stating:
> On whose authority these disputes were initiated
> The legal basis for disputing completed Western Union transactions
> Why other banks have cleared the same transfers while restrictions remain elsewhere.
This matter requires immediate resolution. We expect a prompt response within 24-48 hours.
Yours faithfully,
_0xneatneat
@BybitAfrica@grass@AfricaFactsZone
You this Bybit support are very useless.
How on earth will someone pay a buyer and share proof of payment and the receiver will appeal just to scam the buyer but you people will not investigate both side and cancer order and ban the sellers
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