Since the launch of ChatGPT, the Philippines offshore industry (8% of country’s GDP) has actually grown much bigger.
Employment in IT and business outsourcing is up by +20% to 1.9m workers and industry revenue is up +30% to $42B.
“AI is helping offshore workers in the Philippines do new, more complex jobs. They are picking up work training AI models or supervising AI agents. Hospitals in America are increasingly outsourcing the checking of insurance eligibility and filing of medical records to Filipinos packing AI tools. Mr Gallimore says more “high-value” work, such as accountancy or engineering, is going offshore in part because “AI is a leveller. You can now teach someone complex stuff quickly” and still get it done more cheaply than in America or Europe.”
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Introducing #OC100!
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