@LenovoSupport you have sent me an email from a no-reply address and asked me to "reach out if further queries". How do I do that to a no reply address? Your support is driving me insane. I just want the approx £1k refund you promised me over two weeks ago.
@mattforde Well after a week in which my productivity levels have hit a new low, I've just finished Troubled Blood. Totally & utterly unputdownable. Decided to crack right on with the next one, as the sooner they're all read the sooner I can get back to working/sleeping/socialising again 😆
But you also don’t engage with those who did write. Not even acknowledged you’d read their (repeated) correspondence… 🤷♂️
And it’s not like this is the first time constituents have complained about unacknowledged contact.
(I’m also not allowed to actually reply your tweet?!)
After 7.5 years in the House, I did not get to speak, on behalf of all those who've written, for even 3 minutes, on one of the most important and contested Private Members' Bills we've had... Proof that this is NOT the way for us to legislate on these matters #AssistedDyingBill
Given this a matter very close to my heart I really hoped to have the opportunity to engage with my MP @RosieDuffield1 on the matter. Sadly numerous emails throughout the month have elicited no reply (or even acknowledgement). Terribly disappointing, especially given the below.
@RosieDuffield1 I’d have thought some sort of acknowledgment (auto response?) would be courteous. Listening to the debate it was clear many MPs had listened to their constituents’ views & engaged with them (even if to disagree). A shame I, and many other Canterburians, weren’t able to do that.
@danm16476 Indeed, this is stuff that for example any small business operating on a shoe string budget should have nailed down.
Rosie’s predecessor and I disagreed vehemently on the matter but he always gave the courtesy of a quick response be it by email, phone or (hand written!) letter.
@danm16476 @RosieDuffield1 Thanks, Dan. As you say, sadly too late given the bill’s debate & vote tomorrow. In 2024 I don’t think it’s unreasonable to expect emails get a response in a timely manner. Constituents shouldn’t have to resort to the round-the-houses tactics you outline to engage with their MP.