@AirbnbHelp@Airbnb@AirbnbHelp@Airbnb this was the only response I received from Airbnb after the guest damaged my TV. 14 days later they went mute and stopped responding to me despite hosting with them for 3 years. Now I can't host anymore guests.
Few minutes after my complain here @airbnb a located the case to a support guy who didn't even look into the issue.Just copied &pasted a programmed response and shared to save time. As attached, Airbnb took money from the guest but have refused to remit the money to me the host.
@AirbnbHelp@Airbnb they all behave like frauds. They received money from my guest for accommodation and never paid out. The guest paid them for my tv repair via resolutions, they took the money but never paid me as the Host. When I complained they removed my account.See attached
@AirbnbHelp Kindly you need to have you team look into this. How do you collect money from guests and not submit it to the Host? Attached is evidence from my guest.
@AirbnbHelp Kindly you need to have you team look into this. How do you collect money from guests and not submit it to the Host? Attached is evidence from my guest.
@elvisstan0 Hello, please send us the email address linked to your Airbnb account via DM. We will follow up from there. Given the fact that you have shared personal information publicly, we advise that you delete your post that contains this information. Thank you. https://t.co/WCQEFGIlXC