Would ignore her. Unfortunately I don’t have his name but I’m really hoping you could find out who it is and pass on to him and his line manager that he has made our journey an absolute pleasure and his attentiveness has been well received. Thank you 2/2
Travelling on the 0528 NCL-KGX in first class. Young gentleman on board who is looking after us has been absolutely wonderful. I’m travelling with my 8yr old daughter who is very inquisitive and he has answered every question she has asked where others (in general terms) 1/2
@AcctUk Please can you tell me how I can put in a citation regarding an ACF Officer? He has gone above and beyond and I feel it needs to be recognised.
@LNER delays on the 08:58 NCL-KGX mean that my second train (on the same ticket) will leave before I arrive in KGX. Will @SouthernRailUK allow access to the next available train from VIC-POS due to 🐑🐏🐑🐏 delays as it will be impossible to board the 12:35?
@SW_Help Help! Bus replacement service from Portsmouth Harbour isn’t going to get me to my train in time. What happens to my tickets? Do I get the next train with them?
@SW_Help Thank you, but what about my connections? There is a very good chance I’ll miss my next train north. If I miss my next connection, what do I do?