@stacktome
Is your brand’s rating stuck below a 4.3?
Most D2C brands hit a "glass ceiling" on Trustpilot, Google, and other platforms, not because of their product, but because their review invitation engine is broken.
@stacktome
Is your brand’s rating stuck below a 4.3?
Most D2C brands hit a "glass ceiling" on Trustpilot, Google, and other platforms, not because of their product, but because their review invitation engine is broken.
I created a video revealing Trustpilot's open secret: the Transparency page. It displays which review sources affect your rating and how competitors maintain high ratings.
You can leverage this even with a free account.
- Get reply suggestions from latest Open AI models for each review
- Leverage Recovery campaigns with StackTome and automatically get reid of negative reviews.
The app is for free as long as you have StackTome basic plan. You can install it here:
https://t.co/os2ARmhl50
We've just published a Zendesk review responder app, that's available on any Zendesk paid plan.
- You can respond to any service or product reviews from Trustpilot, Google Business & Feefo
- Include full customer & order information associated with the review
You can try the calculator yourself here - https://t.co/R6FxfCSgar
And if you want company details I used in the case study just reply with 'details' and I'll send it pm (must be following)
Here I've broken down a simple formula for estimating when your Trustscore (rating) is likely to go up based on your historical reviews.
Works with any Trustpilot profile!
We just put together a review calculator showing an estimate of the review, rating & sales increase that you can expect from your Trustpilot profile if you started using StackTome today.
You can try it for free here (no opt in required): https://t.co/R6FxfCSgar
Here is 3rd part of our Optimization series, how to use reminders to get you more reviews. As a bonus we also look how to make a data-driven decision how many reminders to send.
I've been asked more than once now if it's possible to import reviews to Trustpilot, Google, and public review platforms.
Unfortunately, it's not at least not for service reviews, and I explain why in this video and what alternative methods you can use.