We really to need to put an end to the psychotic baby killing supporters pretending that people who think psychopaths killing babies, and their pals stealing land, is somehow "anti-Semitic". Geez.
@_TheGMan@merseyrail@MetroMayorSteve We appear to live in a country where inadequates make systems so ridiculously painful to approach that they know most people will give up. It's not OK, and we need leaders who will address this
@_TheGMan@merseyrail@MetroMayorSteve You hit the nail on the head. There is a huge dichotomy between the effort put into the marketing and actual reality on the groung. Well said.
@embedded_iot@merseyrail@MetroMayorSteve They are a hilarious company 😂. Advising everybody to use this new technology which works fine everywhere else in the country but they deliberately make it so when you alight at the last stop - Chester you have to pay again then apply for a refund 🤡. Boycotted.
It baffles me that @merseyrail seem to want me to setup a new account so they can work out why they are overcharging me. Who is doing the tech here and can I come and help you understand how you are being ripped off? @MetroMayorSteve
@merseyrail In the most respectful way - you are billing me this money and I have provided the screenshots of my journey history from your website, so yes you most defininitely have this information.
@merseyrail I am thanking you for your assistance though - I have been finishing up my work obligations but I will try to go through the steps you recommend now 🙏
@merseyrail I do find it confusing - deeply - I have my account with you, I can't see this on it and I get some random message about "if you pay by tap and go" you need to do something else. You can surely see that you would find this inadequate in your usual online dealings?
@merseyrail In the most respectful way - you are billing me this money and I have provided the screenshots of my journey history from your website, so yes you most defininitely have this information.
So @merseyrail have just charged me a maximum travel charge because when I had to transfer from James St to Moorfields to get a bl**dy bus because they've cause chaos for a month, their agent couldn't scan my phone as his scanner didn't work. They didn't inform me... /1
@merseyrail I have. I think the confusion is perhaps because I paid for one of your cards and registered an account with this and now I am tapping with my debit card? You don't seem to have this properly integrated into your payment system?
@merseyrail What on earth are you talking about? You are billing me for money - I have an account - why would I register a new account? This makes no sense at all ^Ray
@merseyrail Please please please sort this out @MetroMayorSteve - we are great. Our city is great. You are doing great work. But we need to get this old school process cut out and be better I'm sure you'll agree
@liverpoolpost@LivEchonews
Then I talk to @merseyrail and they want me to set up a new account ? When I have an account and am being billed by them ? Having had a fake Virgin Media DM episode on X not that long ago this is a red flag
Who do I talk to @merseyrail about why these charges have appeared on my account on the day I had to get the replacement bus to Sandhills ? £14.50? Can’t be right …