@BandQ can someone contact me regarding my click and collect? It was meant to be ready Sunday, but apparently it’s in a part of the store nobody can get to? It’s a blind. And it’s available in the website still.
@BandQ I placed an order that was due to be collected yesterday but had a call from the store saying that there were delays and I needed to wait a day due to a shop layout design. I called today and they’ve now said they don’t know when it might be.Can you offer any help?
Aimee. Got my device but I can’t get through to anyone to set up. I started a WhatsApp chat about 40mins ago, they started to talk to me but have disappeared now. And I can’t wait all day. They’ve asked the same question twice
@OVOEnergy hi there, is it possible to get one of those monitors please so I can see my spend on a daily basis please? i had my smart meter installed in the 19th January but haven’t received my monitor yet. Thank you 🙏🏼
@HMRCcustomers I just need confirmation that if I have submitted everything and I’m just waiting the payment to come out that I’m set. The system doesn’t seem to think I’ve paid anything and I’ve still not received any confirmation email or letter.
@OnBuy one of your sellers has sent me a faulty ladder (screws fell out from inside not sure where) I want a refund and they are being difficult saying they will send me replacement screws. I want a refund as the product is faulty. I am not climbing a ladder with missing screws.
@OnBuy Will do. I had a reply from someone trying to intervene from OnBuy. Now the seller has booked a courier to collect from the wrong address and without consulting me first.
@glasses_direct I have placed an order for 2 pairs glasses. I’m trying to upload my prescription but am getting the following error: “Prescription must include distance value” I have included my pupillary distance. Which other distance is needed?
@ClarionSupport Any timeframe on this? I made a payment on my arrears yesterday. Will residents be contacted? None of my neighbours are aware of this. Being so close to year end and given the energy price hike it would be good to send a notice to all residents of the issue for those not on here.