Emily

When the air is thin, it makes your heart bigger

[Emily @emilynpro]

@united DM sent, thank you!

[Emily @emilynpro]

@united I see two seats available on the seat map and I’d like to look into the upgrade but when i go to my United account they don’t show in the upgrade option. Flight is tomorrow. Thanks

[Emily @emilynpro]

@potterybarn I’ve already tried to reach out to your team on phone and email and was told I would hear back (after spending an hour on the phone) so I’m now taking this up with my credit card company as PB has essentially refused to give me my money back for damaged merchandise

[Emily @emilynpro]

@potterybarn received a bunch of damaged items, have been trying to get a hold of someone via phone and email with no success. The items were packaged so terribly so I’m not surprised they arrived broken, I’m super disappointed…. Regardless I need a refund for this order asap

[Emily @emilynpro]

@needlepoint having trouble checking out online, keeps saying “your total has changed, please review and try again” - any suggestions/is there a number I can call?

[Emily @emilynpro]

@DenverPolice what’s happening at the 7-11 on colfax and Syracuse? Tons of cop cars

[Emily @emilynpro]

@AirCanada

[Emily @emilynpro]

@AirCanada hi there - I’m flying from CPH to DEN with a connection through YYZ. Will I have to go through customs/pick up my bags to recheck them in Toronto?

[Emily @emilynpro]

@eBiletPL @taylornation13 @taylorswift13 please please please!!!

[Emily @emilynpro]

@eBiletPL can you guys open up name changes on tickets PLEASE??? There are people who are unable to attend @taylorswift13 shows next week who want to let other fans use their tickets. Please please please @taylornation13 help 🫶🏻🫶🏻🙏🏼🙏🏼🙏🏼

[Emily @emilynpro]

@DenverPolice what is happening on MLK / dahlia?

[Emily @emilynpro]

@PGENarodowy will you be checking IDs for the Taylor swift concert in a few weeks? Purchased tickets on resale and my name is not on them. Thanks!

[Emily @emilynpro]

Kind of crazy that @axs just somehow keeps getting worse. Can’t believe it. Let’s go back to paper tickets that need to be bought irl 🤨🫠

[Emily @emilynpro]

@Qantas huge shoutout to Amber M working the international check in/bag drop in Sydney this morning - she was amazingly helpful and saved my trip!! Please give this woman a raise!!! 🙌🏼🙌🏼🙌🏼

[Emily @emilynpro]

@united my boyfriends mileage plus number is saying it’s invalid when we try to use it on flights. When trying to log in on his United account, it’s saying that the traveler information doesn’t match. Can you assist?

[Emily @emilynpro]

@VirginAustralia hi there! I need to change the name on a reservation that was booked less than 24 hours ago. I’m unable to cancel for a full refund to rebook, can you assist with the name update? It’s updating from something like Mike to Michael (as an example)

[Emily @emilynpro]

@united I paid for a cabin upgrade on a flight that I will likely need to cancel - will I get that upgrade refunded to me? When I go to the cancellation page on my flight it only shows the original fare as being refunded

[Emily @emilynpro]

@united do paid seat upgrades count towards PQP? If yes, what is the $ to point rate?

[Emily @emilynpro]

@missionballroom beep beep

[Emily @emilynpro]

@missionballroom what are the set times for Friday?? Need to make sure I don’t miss @injimusicx 😍😍😍