@virginmedia trying to call you to see about making a change to my package, before giving my 30 days notice & cancelling, wait times are a joke, as are those on web chat!
Can you help me here please?
@lufthansa how do I get a refund on seats I paid for that weren’t available due to an aircraft change? Appreciate these things happen but I’ve spoken to your service desk in person, live chat & customer services. I just want my money back please!
@Sainsburys_Bank why is your travel card top up so unreliable? Keep trying to add money to my card and it just says ‘unsuccessful’ wishing I’d got one with a different provider!!!
@inthestyleUK hey is anyone picking up customer service emails? I have a missing parcel that I should have received a week ago now, still awaiting a response via email 😭
@thewhitecompany could you please provide me with your complaints process & advise how I can speak to a manager. Just had the awful experience of speaking to Jennes on live chat, pretty sure the worst service I’ve ever had to deal with & I still have a faulty candle!