@BritanniaLiving very poor service this morning from customer care - 38 minutes & still holding. Is there anyone actually picking up phones? Chasing u about radio silence on a repair…
@DamHealth Had my FiT To Fly test done in your Clapham branch yesterday 8.10am. NO results back yet! No one answering phones! Any help?? Not the service I had imagined!!
@PassportIRL Thanks for your response. I had already spoken to one of your colleagues before the system problem who was going to re send the links, do I now need to do this again?
@DamHealth Had my test Fit to Fly test done in your Clapham branch yesterday and despite it being over 24hrs NO TEST RESULTS back- Phone lines are cutting me off on hold. Any Help?
@PassportIRL when is the issue with the resubmission links going to be fixed?? I have been waiting for nearly 2 weeks now & I began my daughter’s application in December! Really poor.
@PassportIRL I have been trying to get my kids passports renewed for months. Understand Covid restrictions etc but now Webchat is constantly ‘currently unavailable’ & no one picks up phone- Advice??