@safiyanujibri12@FirstBankngr I'm a victim of this too
@FBN_help remove the restriction on my account asap cause I'm not going to be using your services anymore
I can't imagine going through this stress again ontop my own money just because of an unserious bank
Reply the message I sent you via dm!
What First Bank did to me, I did not like it at all. Many people are complaining about the way you receive your customers and your failure to give them what they came for. I am angry with you, this thing is upsetting me Unresolved my KYC more than 2 weeks ...😓😥😢
@FirstBankngr
@emmachuks01@FirstBankngr@FBN_help I honestly wonder why such a simple process should be complicated by their sluggishness.
Hopefully they’re on it now.
@OkeomaGodwin@FirstBankngr@FBN_help Exactly, you're on point
On my first meeting with their staff, they said it'll be resolved within 24 hours after all the verification. 2 days later, the issue was still there.
I went there the second time, they then prolonged it to 3-5 business working days.
So frustrating 🤦
@emmachuks01@FirstBankngr@FBN_help Their delay is honestly preposterous.
What number of days should a KYC take, if the account involved has shown no instance or pattern of receiving criminal proceeds? An amount beyond the account limit should be resolved at least 24 hrs after verification.
Very silly of them.
@OkeomaGodwin@FirstBankngr@FBN_help The money in that account was supposed to be used to pay my accommodation fees for the new level I just entered
You have just succeeded in keeping me frustrated and stranded
@FBN_help@FirstBankngr release my account!
@OkeomaGodwin@FirstBankngr@FBN_help I'm having the same issue
My account has been restricted for over a week now, I've gone to their branch twice, first one for a so called account update and the second for kyc. Up till now, the account is still restricted.
@FirstBankngr@FBN_help do something about this!