Emma Bennett

32, Peterborough

[Emma Bennett @emmadav11]

@MichaelaCoel Thank you for making #IMayDestroyYou I am in awe of your storytelling. I am wiser. I am destroyed. Thank you!

[E. Alex Jung (probably) @e_alexjung]

i profiled michaela coel, the creator of the best television show of the year https://t.co/3QrVHF7qOA

[Emma Bennett @emmadav11]

@HelloFreshUK That’s great but there’s more you need to do. Is delivering the seasoning in plastic tubs really necessary? It’s dry powder. I’ve read the article, & comparing a HelloFresh box to the supply chain of a supermarket is just comparing bad with worse. Like comparing Boris with Trump.

[Emma Bennett @emmadav11]

8/14 items for our meal today are using plastic packaging. What are you doing to eliminate plastic use @HelloFreshUK ? #plasticpollution #environment #SaveThePlanet #responsibility

[Emma Bennett @emmadav11]

7/11 items for our meal today are using plastic packaging. What are you doing to eliminate plastic use @HelloFreshUK ? #plasticpollution #environment #SaveThePlanet #responsibility

[Emma Bennett @emmadav11]

@TSB No i’ve got through now, 02032841577, just extremely frustrating

[Emma Bennett @emmadav11]

Terrible service from @TSB . First phone call waited 10mins to get through, finally do and they hang up on me!! Brilliant. Currently waiting to get through on my second phone call and have been waiting 17mins so far.. complete waste of my time.

[Emma Bennett @emmadav11]

@Doddle why is nothing happening on this screen?!

[Emma Bennett @emmadav11]

@TSB How do i I apply for a new product when I can’t book an appointment online, noone in branch picks up, and noone at your contact centre picks up? Awful #CustomerService once again

[Emma Bennett @emmadav11]

What an inspiring woman! ✨ https://t.co/ldpZoyQb3J

[Tessa Jowell @TessaJowell]

Thank you for so much love and support on my birthday. More people living longer better lives with cancer is my birthday pledge

[Emma Bennett @emmadav11]

@verynetwork oh, and the best part was her manager wasn't in 'cuz he clocked off early at 6' & the manager's manager wasn't in, and the manager's manager's manager wasn't in! ..really, that's your customer service?!

[Emma Bennett @emmadav11]

It gets better. @verynetwork have confirmed they are aware of the Consumers Act & that they have to refund returned goods within 14 days but they decided they can take longer to do so in their procedures notes! Also, they don't have an official complaints dept apparently!

[Emma Bennett @emmadav11]

Apparently @verynetwork don't need to follow the consumers act and can give themselves longer than 14 days to refund customers!! TERRIBLE #CustomerService !

[Emma Bennett @emmadav11]

@verynetwork it has been 40minutes+ and all i want to do is process a payment.

[Emma Bennett @emmadav11]

@verynetwork been cut off from them by accident twice. On hold AGAIN now because they don’t know what they’re doing.

[Emma Bennett @emmadav11]

@verynetwork your customer service team is one of the worst I have ever had to speak to.

[Emma Bennett @emmadav11]

Fantastic customer service from Tony over the phone this morning! @Hoseasons

[Emma Bennett @emmadav11]

@TSB trying to cancel a DD via app and it just keeps logging me out

[Emma Bennett @emmadav11]

@thetrainline It wasn't last minute, a train had derailed days before and the line had been shut for days. I paid for a service that wasn't provided.

[Emma Bennett @emmadav11]

@sueperkins swear my favourite part of @thronecast is to see how many ways you can pun your way through from Game Of Thrones to a Volvo