@CelebrityCruise@ade_rob I so wish our cruise would have taken us to see penguins. So expensive and so disappointing on Infinity noting that Celebrity never offered anything for people to come back.
@CelebrityCruise@ade_rob@AdriSantoos I wish I could have said the same our ship had propulsion problem never made 2.5 ports nothing from Celebrity so disappointing
@johnyknowsbest @CelebCruiseFail @CelebrityCruise@LisaLutoffPerlo I donโt think anyone at Celebrity cares. I have tried to talk with them. They offer nothing. I have cruised Princess before and will again. Celebrity does not have a CEO who cares about customer satisfaction. Not even attempt to make it right
Thank you @cnahavandi, what a lovely message to receive on a Friday. What we do is in our DNA and we live our values everyday @CelebrityCruise We look forward to welcoming you back onboard soon. โ๏ธ https://t.co/qH2mVubLWf
After many months of trying to have Celebrity respond to the poor customer service on Infinity with propulsion problems they refuse to offer anything. If you want to cruise use a company who cares. Carnival treats guests better with a water leak. Be advised
@LisaLutoffPerlo@BestBuddiesChal Hoping the CEO of Celebrity will step in to the Jan 21 Antarctica debacle I have not even received my promised port charges they were posted to a credit card that is not mine ? Help
@CelebCruiseFail I am so sorry to say Celebrity again has had an opportunity to make amends for the cruise if Jan 21 on Infinity they have refused. I still do not have any of the promised port charges.