@sportsshoes_com @Hermesparcels 11980447 I still dont have it! I ordered on the 15th! Hermes kept saying they cannot find my house, then they lied and said they have tried to deliver 3 times (I’ve had no card left) then they said they are returning it to yourselves and now they have apparently delivered it!
@Hermesparcels No you don’t try and deliver at all! You lie and say you’ve attempted when you have not! Your customer service is disgusting! You have not attempted delivery the first excuse was you couldn’t find our house now since then you have tried 2 more times. Utter lies!
#CustomerService
@pinky_pants@sportsshoes_com We actually drove to their warehouse yesterday and everything was closed @sportsshoes_com have you closed? Why don’t you let customers know your policy on undelivered parcels?
@thetrainline A new booking means a who new ticket so I would expect the whole ticket to be refunded not any payment of difference. I will buy another ticket as I need to travel but I do expect the money taken for a ticket I haven’t received to be fully refunded.
@thetrainline Do you help people who have had debits taken from their accounts but have no ticket? Your live chat help just told me to buy another?! Not helpful!