Hi ๐ This unusual issue and the wallet connect error come up like this when your Bifrost wallet is at per-epoch cap, are you trying on PC or mobile?
@ZzoSli@Firelightfi No, Firelight points only accrue while your staked assets remain inside the firelight system, if you move your staked tokens to another platform, firelight stops tracking them and your points wonโt accumulate, can we know the region youโre trying to staked your assets?
@David_Riedel@Firelightfi Hi @David_Riedel This seems unusual and itโs usually caused by wallet UI error, can we know if youโre trying from PC or mobile
We understand your concern, points accrual may be limited by regional restrictions and is being reviewed, kindly follow back and send DM to us review and assist you
@Firelightfi I'm quite disappointed with Firelight, was looking forward to stake though in the EU you're unable to do so, no I will not change the VPN. Also we have no idea what these points will entail. I'm actually considering of swapping my FXRP for Flare at this stage!
@ricocejatattoo@Firelightfi Vaults open periodically based on protocol capacity, please confirm your wallet is fully synced and connected to the correct address, Follow back and send direct message so we can assist you now.
@kgbxrp@Firelightfi Hi @kgbxrp This appears to be unusual, as itโs typically caused by a network indexing or sync/display delay, please ensure your wallet is fully synced and connected to the correct address. Follow back and send direct message for further assistance
@S3izureBrain@FlareNetworks This is not a standard issue and is typically due to a network indexing or display sync delay to earn yield, kindly check if your wallet is fully synced and connected to the correct address to receive rewards, follow back and send DM to assist you immediately
Head to your firelightfi dashboard and open the staking or position section and your your active FXRP stake will display the remaining time, if for any reason you donโt see it displayed or something look off, please send direct message right away weโll check specific ID.
Did you use the supported self custody ethereum- compatible wallet, e.g MetaMask, Trust wallet or Phantom wallet) not an exchange custody wallet . Feel free to send Follow back and send Dm to review the issue. Thank you
On staking interface for RLS, pick a validator ( ideally one with good uptime, low commission fees, trusted history) Thatโs similar to delegated staking on other PoS chains.
According to the public sale Agreement, token distribution was scheduled before the TGE,and we fully acknowledge that this commitment must be respected.
@RaylsLabs I want to ask if you have violated the public sales agreement and should we issue a refund? We agreed to distribute it before TGE, but you went online and smashed the plate before distributing it to us. What does that mean? If it's not possible, we'll start defending our rights