Hatem Tantawy

[Hatem Tantawy @engineer5040]

Disappointed with my recent after-sales experience with @FordMiddleEast and @AlTayerMotors.

My warranty claim for the dashboard was rejected based on an alleged "material spill." No spill has ever occurred, and despite my repeated requests, I have not received any technical report, engineering analysis, or evidence supporting this conclusion.

More concerning, I requested a meeting with Al Tayer's after-sales and technical management team six days ago to review the case and discuss the technical findings, yet I have received no response.

As a customer of a premium brand, I expect transparency, a professional technical investigation, and evidence-based conclusions—not assumptions.

I sincerely hope both Ford Middle East and Al Tayer Motors will review this case objectively and demonstrate the level of customer care and technical integrity their brands stand for.

#Ford #FordMiddleEast #AlTayerMotors #CustomerExperience #Warranty #AfterSales

[Hatem Tantawy @engineer5040]

Disappointed with my recent after-sales experience with @FordMiddleEast and @AlTayerMotors.

My warranty claim for the dashboard was rejected based on an alleged "material spill." No spill has ever occurred, and despite my repeated requests, I have not received any technical report, engineering analysis, or evidence supporting this conclusion.

More concerning, I requested a meeting with Al Tayer's after-sales and technical management team six days ago to review the case and discuss the technical findings, yet I have received no response.

As a customer of a premium brand, I expect transparency, a professional technical investigation, and evidence-based conclusions—not assumptions.

I sincerely hope both Ford Middle East and Al Tayer Motors will review this case objectively and demonstrate the level of customer care and technical integrity their brands stand for.

#Ford #FordMiddleEast #AlTayerMotors #CustomerExperience #Warranty #AfterSales

[Hatem Tantawy @engineer5040]

Don't every try E-commerce /online order from @CarrefourUAE @MajidAlFuttaim
. I've been waiting for 8 days and my TV order have not delivered yet and no one helps. their promo code doesn't work (it's Scam). Order #21116673665666
#poorcustomerservice
#SCAMALERT

[Hatem Tantawy @engineer5040]

Don't every try E-commerce /online order from @CarrefourUAE . I've been waiting for 8 days and my TV order have not delivered yet and no one helps. their promo code doesn't work (it's Scam). Order #21116673665666
#poorcustomerservice
#SCAMALERT

[Hatem Tantawy @engineer5040]

@CarrefourUAE you deserve the worst service ever.. where is my order # 21116673665666?
no response on 2 complains #615635 & 615676
#poorcustomerservice #CarrefourUAE

[Hatem Tantawy @engineer5040]

@duCares the worst customer service. NO Internet NO coverage NO NETWORK, 6 days Issue and NO Technician visit to check the router Complain #1-289345474839..@tdrauae pls HELP
false promising by Du Customer service #poorcustomerservice

[Hatem Tantawy @engineer5040]

@tdrauae @duCares Thank you.. I did
I appreciate your prompt reply

[Hatem Tantawy @engineer5040]

@duCares Worst customer service #1-289345474839 NO connectivity NO coverage @tdrauae #poorcustomerservice

[Hatem Tantawy @engineer5040]

@duCares the worst customer service. NO Internet NO coverage NO NETWORK, 6 days Issue NO Technician to check the router Complain #1-289345474839..@tdrauae pls HELP
#poorcustomerservice

[Hatem Tantawy @engineer5040]

@Aramex I don't believe more than a week to deliver . It caused a problem to me with me Amazon. Please send me an official email to proof the delay from amazon, otherwise, send my shipment back and refund the money.
you have my email registered with you

[Hatem Tantawy @engineer5040]

@Aramex

@AramexHelp
I never faced such this poor experience before. A Week to send a shipment within Dubai. You are out of SLA. Pls send the the shipment and the refund me to what I paid .
Tracking # 46049602756

@EmiratesPostUAE
is far away better

#NoToBadCustomerService

[Hatem Tantawy @engineer5040]

@Aramex Please set a definition for the time(hrs, days , years)??
Its almost a week.
You are delivering within same city .. I cant believe
#poorcustomerservice
THANK YOU @EmiratesPostUAE for your outstanding previous experience

[Hatem Tantawy @engineer5040]

@Aramex @Aramex , pls if you didn't deliver it today, Aramex should refund my payment and keep delivering as you broke the SLA as per your website.

#poorcustomerservice

[Hatem Tantawy @engineer5040]

@Aramex @AramexHelp I never faced such this poor experience before. A Week to send a shipment within Dubai. You are out of SLA. Pls send the the shipment and the refund me to what I paid .
Tracking # 46049602756

@EmiratesPostUAE is far away better

#poorcustomerservice

[Hatem Tantawy @engineer5040]

@Aramex @AramexHelp I never faced such this poor experience before. A Week to send a shipment within Dubai. You are out of SLA. Pls send the the shipment and the refund me to what I paid .
Tracking # 46049602756

@EmiratesPostUAE is far away better

#poorcustomerservice

[Amr Ellissy @amrellissy]

ربِّ اجعلني مُقيمَ الصلاة
ومِن ذُرّيتي
ربنا وتقبّل دُعاءِ
ربنا اغفر لي ولوالدي
وللمؤمنين يوم يقوم الحساب

اللهم إنا نسألگ
رحمةً من عندگ
تهدى بها قلوبنا
وتجمع بها شملنا
وترد بها الفتن عنا
وتُصلحُ بها دُنيانا
وصلّ اللهمّ على سيدنا محمدٍ

[Hatem Tantawy @engineer5040]

@ElarabyGroup64 is the worst customer service
More than a week to resolve my issue with no response..
#customerexperience #badcustomerservice
#elarabygroup

[Hatem Tantawy @engineer5040]

I would like to submit a complain about my experience with Alaraby customer service.

The complain is under contacts #” “ [phone]”@ElarabyGroup64

we trust the name, Hence we should expect better experience and customer response..

#customerexperience #badcustomerservice

[Hatem Tantawy @engineer5040]

@duCares Done ... pls connect and let me know ASAP when it will be solved

[Hatem Tantawy @engineer5040]

@duCares Receiving worst support & customer service. I have been 1 week since I applied on connection transfer and no feedback when it will be connected. Etisalat is chasing me everyday #044526254...pls either to connect or let me know to go with Etisalat #CustomerExperience

[Hatem Tantawy @engineer5040]

@telecom_du Receiving worst customer service. I have been 1 week since I applied on connection transfer and no feedback when will be connected. Etisalat is chasing me everyday #044526254 pls either to connect or let me know to go with Etisalat #CustomerExperience @etisalat