She’s been buying clothes from Dillard’s for as long as I can remember (29 years). She’s prepared never to go back again. Maybe you can help out a lifelong customer by bending your return policy rules once?
@Dillards my mom left one of your stores nearly in tears today. She wanted to return a dress that she bought for my wedding (found another one that fit her better). The store wouldn’t issue a refund, even though that same dress is still hanging on your racks for sale.
@BlueMicrophones I need support on a product and trying to submit a case, but when I click “Select Product Issue” there’s no options and it won’t let me submit my request. Can you help me? I just need elastic bands for my Ringer! 🙏🏻
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