@gcashofficial give me a contact number of your customer service, someone i can talk to verbally instead of chatting. Stop redirecting me to Gigi or your chatting live agents
@gcashofficial hello @gcashofficial I already did and the only response im given is "file a police report" would filling a police report help me recover my money? It should be you who will make an action and compensate me with money as it was a fault in your system
@gcashofficial Someone sent me an angpao request and it automatically deducted the money even though I havent given any details (OTP,MPIN) to anyone. I have already filed a ticket as well a spoke to your agent about my concern. What I want to know is even if it is a fault in your
@gcashofficial please I just want to recover my money as my account was obviously hacked. Also can u not give me a proper contact number which directs me to an actual agent? I have been trying since morning all of your numbers given and not once has my problem been solved. Thanks
@gcashofficial +part why haven't you made any action to combat it? I haven't exposed any of my details yet all you tell me to do is file a police report. Can u not compensate me with the amount as it was transacted digitally and further proves your security isnt safe its users.
to think that moas find strength in txt and txt finds strength in moas is so endearing to me. we really do have each other’s backs to keep on pushing forward 🥺🫂