@kudahelp_ng@btc_nurse Kuda eeehhhhh I've missed one practical class because of this rubbish and it's more annoying because i actually have the money. I'm begging you people return my money naw please fgs!!!!!
@kudahelp_ng@btc_nurse This country is already too hard for this rubbish you people are doing i swr. But i don't think you people understand. I mean!!!!!
@kudahelp_ng@btc_nurse I made a transaction from my Kuda account to my ecobank since last week Thursday. My ecobank wasn’t credited and no reversal was made. @joinkuda@kudahelp_ng check your dm.
Plus you guys have a terrible customer service for an online bank.
@kudahelp_ng@btc_nurse You are not sorry, why have you outrightly refused to resolve my transfer issue, is @joinkuda now fraudulent? Don't make me start tagging everyone to this your nonsense?
@kudahelp_ng@btc_nurse@kudahelp_ng@joinkuda Hi good morning it’s more than 4days now. I sent the sum of 106,648 to an OPay account with the account number: 9166899062 till now the beneficiary haven’t received the payment neither is the money transferred back to my account
@kudahelp_ng@btc_nurse@joinkuda@kudahelp_ng
I made a transaction yesterday and your agent said I should wait for 24hours and I’ve been checking checking and checking since and you guys have not reverse my money
Your customer service is terrible
I’ve been wasting airtime on this
Hi there,
Kuda isn’t affected by the recent circular from NIBSS.
The circular mentions “Switches, Payment Service Solution Providers and Super Agents.” We’re a licensed microfinance bank, so we don’t belong to any of the groups mentioned.
Your money remains safe with us💜
@Enobong1998 Hi @Enobong1998, We're sorry for the inconvenience.
We'll love to look into this.
To talk to us safely, please Chat in-app by:
Signing in to the Kuda app > More > Get Help > Chat With Us.
Waiting to hear from you
Thank you.💜
M.J