@Livpure_India Please resolve this issue without any further delay and ensure that my subscription is extended for the number of days wasted due to this inconvenience.
@Livpure_India@LivpureSmart Your sales agent assured me that being in Mumbai, my Bolt/Envy purifier would be installed the same day by evening. It’s midnight and no one has even contacted me. Very disappointing service and false commitment!
@Livpure_India Your team needs to take immediate action. Water is a basic necessity, and how am I supposed to manage when the dispenser is not working? I have paid for this service, yet my subscription days are being wasted due to the dispenser’s poor performance.
@Livpure_India I have already raised a complaint regarding the water dispenser, as it is extremely slow & takes around 10–15 mins to fill a 1-litre bottle.
I had already waited 20 days just for the installation, & now it feels like I will have to wait another 20 days to get this issue resolved.
@zomato@zomatocare I sent a cake as a gift, and what was delivered was completely different from what I ordered. The worst part? There was absolutely no support from your team to resolve the issue. Extremely disappointing experience, especially when it was meant to be a gift.
@Livpure_India Swift resolution? 20 days! Still waiting for the delivery. No calls or any update from your team. The supervisors are good for nothing. Your representatives don’t know when the product will get delivered or when can the refund be issued. Actively working on what?
@Livpure_India No update, no reply, nothing! Not ready to refund my money not ready to deliver the RO. Your team escalates my issue everyday for delivery but still the delivery is not completed.
@Livpure_India “Working hard to deliver the RO”? Seriously, how much more time does your team need? Is your brand building an entirely new purification system specifically for me that the delivery is taking this long?
@Livpure_India Supervisors committing a resolution within 24 hours & failing to fulfill their promise, if your team cannot process the refund then atleast deliver the RO.
@jaagograhakjago please look into this issue with @Livpure_India will raise a case on your official website
@Livpure_India 8 days since the cancellation was requested & still no refund has been issued, what are you guys upto? The status still shows cancellation under process! 8DAYSSSS
@Livpure_India The cancellation was requested 3 days back as your team made 100 false promises & now the cancellation is also not completed stop manipulating customers & issue a full refund asap. 3 days to approve a refund? PATHETIC SERVICE!
@Livpure_India Please issue a full refund of the deposit and rental charges I have paid. I will be booking an RO from another brand.
Your team has been making false promises since the day I subscribed, & it has been a complete waste of my time waiting for your RO based on these assurances.
@Livpure_India Pathetic service by your support team, please hire some well trained professionals for support “the support is telling me it takes 24 hours” to which I replied that 24 hours are already completed & even after that he is saying that it might get delivered today but I can’t commit
Although my return was approved, no delivery agent has arrived to pick it up as there were no agents available. This has been extremely frustrating. Please arrange an immediate pickup and process my refund.