Awale Ereg

General Manager, Somtel Somalia – South & Central | Telecom & Digital Transformation Leader

[NCA Digital Talks @NCADigitalTalks]

The sixth episode of 𝙉𝘾𝘼 𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝙏𝙖𝙡𝙠𝙨 opens the floor for a public dialogue on two important draft regulations to strengthen consumer protection and quality of service in Somalia’s telecommunications sector: “Public Dialogue on the NCA’s Draft Consumer Protection and Quality of Service Regulations”

The discussion will bring together telecommunications operators, civil society, and the NCA to exchange perspectives on the two draft regulations and on their role in strengthening consumer protection, service quality, and trust in telecommunications services.

Discussion Areas:

- The purpose of the two draft regulations and how each complements the other.
- Consumer rights, fair treatment and transparency in advertising, contracts, tariffs and billing.
- Proposed quality-of-service standards, network reliability and telecommunications performance.
- Consumer complaints, escalation procedures and access to redress.
- Service interruptions, outage communication and proposed consumer remedies.
- Operators’ responsibilities, implementation readiness and service-delivery challenges.
- Inclusive services, protection of vulnerable consumers and personal telecommunications data.
- NCA’s proposed approach to monitoring, compliance and operator accountability.
- Collaboration between government, NCA, operators and civil society to strengthen trust and support reliable services.
- Stakeholder participation, feedback on the drafts, and next steps towards finalization.

Guests:
· Abdulkadir Kadle, CEO, SOMNET Telecom
· Awale Ereg, General Manager, SOMTEL
· Abdifatah Ali, Executive Director, Digital Shelter
· Liban Abdulkadir, Regulatory Advisor, NCA
Moderated by Yusuf Mohamed.

📅 24 September 2026
🕗 8:00–9:30 PM
📍 X Spaces

To join the 𝙉𝘾𝘼 𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝙏𝙖𝙡𝙠𝙨 discussion on X Spaces, please click the link below:

https://t.co/HEsB3KGs48

#NCADigitalTalks #ConsumerProtection #QualityOfService #Telecommunications #Somalia

[NCA Digital Talks @NCADigitalTalks]

Awale Ereg, General Manager of SOMTEL, joins the sixth episode of 𝙉𝘾𝘼 𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝙏𝙖𝙡𝙠𝙨 as one of our guest speakers, under the theme: “Public Dialogue on the NCA’s Draft Consumer Protection and Quality of Service Regulations.”

Building Trust in Telecom Services

To join the 𝙉𝘾𝘼 𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝙏𝙖𝙡𝙠𝙨 discussion on X Spaces, please click the link below:

https://t.co/HEsB3KGs48

📅 24 September 2026
⏰ 8:00–9:30 PM
📍 X Spaces

#NCADigitalTalks #ConsumerProtection #QualityOfService #Telecommunications #Somalia

[𝗛𝗮𝗿𝗮𝗺𝗮𝗶𝗻 @HaramainInfo]

Eid Mubarak from the Haramain Team

May Allāh accept our Siyām, Qiyām & A'māl & may He allow us to witness many more Ramadāns in good health.

[Dahabshiil @Dahabshil]

Today, Dahabshiil Group CEO Abdirashid Duale joined local and international communities at the inauguration of Somaliland’s new President, extending his congratulations to the leaders and citizens for peaceful and successful elections.
Dahabshiil remains dedicated to fostering economic growth, empowering youth, and promoting peace across more than 120 countries.

#Dahabshiil #Democracy #EconomicGrowth

[Bluecom Somalia @BluecomSomalia]

Customer Service Week has begun! 🎉 We take pride in providing you with high-quality service that you can rely on. During this week, we celebrate the strong relationship we have with our valued customers.

We are ready to answer your questions, listen to your suggestions, and continuously improve our service.

Thank you for your trust and unwavering support! 💙✨

#CustomerServiceWeek #BluecomFiber #ValuedRelationship

[Awale Ereg @eregawale]

Excited to attend #ITW2024, where the spotlight is on #Connectivity and #Cloud solutions! Looking forward to networking and exploring the latest innovations in the industry. #Tech #Telecom #Innovation

[Bluecom Somalia @BluecomSomalia]

🚀 Boost Your Entertainment with Bluecom Fiber! 🚀

Enjoy high-speed internet and over 200 channels including movies, news, games, and more. Perfect for the whole family!

👉 Order now: Register https://t.co/z2i8T8VXAe
📞 Call for details: 451
#BluecomSomalia | #BluecomIPTV

[Chinese Embassy in Somalia @ChineseSomalia]

🇸🇴President @HassanSMohamud arrived at the Great Hall of the People, the venue of #FOCAC2024 welcome banquet. @TheVillaSomalia

[Bluecom Somalia @BluecomSomalia]

*Bluecom Fiber Achieves ISO 9001:2015 Certification!* 🌟

We are thrilled to announce that Bluecom Fiber has been awarded the prestigious *ISO 9001:2015* certification! 🏆

This globally recognized standard is a testament to our unwavering commitment to delivering the highest quality service and ensuring customer satisfaction at every step.

Thank you to our dedicated team and loyal customers for making this possible. Together, we continue to set the standard for excellence in the telecom industry! 💪🚀

#BluecomFiber #ISO9001 #QualityExcellence #ISPLeadership #Somalia

[Bluecom Somalia @BluecomSomalia]

Bluecom Selfcare App: Simplify Your Internet Experience Take control of your Bluecom Fiber services with our user-friendly app. 📲 Download Today: 📷 Play store: https://t.co/qzGkPEf547 📷https://t.co/oXReQ3dlQp Enhance your internet experience with Bluecom. #BluecomSomalia #BluecomSelfCare

[Dahabshiil @Dahabshil]

Our thoughts are with those affected by the disturbances in the #UK. Our CEO came to Britain in 1991 & works tirelessly to create jobs in the UK & enable diaspora communities to support & invest in their home countries. Here he is at our new London HQ.

[Bluecom Somalia @BluecomSomalia]

Here's an article on how Bluecom Fiber internet is making a positive impact on communities in Mogadishu! 🌐💻
#Mogadishu #BluecomFiber #ConnectingCommunities 💪🌍
https://t.co/5KVAXU44Tu

[Dahabshiil @Dahabshil]

Mogadishu's tallest building #DahabTower uses world-class advanced engineering techniques to ensure it has the most robust structure and top-quality design, all meeting highest international standards, including modern inclined columns.

[Bluecom Somalia @BluecomSomalia]

𝐇𝐚𝐦𝐛𝐚𝐥𝐲𝐨 𝐌𝐚𝐚𝐥𝐢𝐧𝐭𝐚 𝐒𝐡𝐚𝐪𝐚𝐚𝐥𝐚𝐡𝐚 𝐀𝐝𝐝𝐮𝐮𝐧𝐤𝐚.
Maalinta shaqaalaha adduunka waa maalin loo asteeyey in lagu maamuuso shaqaalaha adduunka.
Waxaan hambalyo leenahay dhammaan shaqaalaha Soomaaliyeed, si gaar bahda Bluecom Fiber oo u heelan u adeegidda Bulshadeena.
#InternationalWorkersDay #bluecomfiber #bluecomiptv

[Bluecom Somalia @BluecomSomalia]

Bluecom Fiber wax ay ku heysaa adeeg internet oo xawaarihiisu sareeyo.
Si aad u noqoto macmiil Bluecom Fiber, waxaa keliya kaa xigta in aad is diiwan geliso.
Keliya bixi $𝟐𝟓 oo hel:
* Internet xawaarihiisu garaayo 𝟐𝟎 𝐌𝐛𝐩𝐬
* Qalabka internet-ka oo free ah
* Adeegga IPTV oo free ah
Fadlan iska diiwaan geli link-gaan https://t.co/83CCYuJByy
Wixii faafaahin ah naga soo wac numberka gaaban ee 451

[Dahabshiil @Dahabshil]

Our group CEO Abdirashid Duale spoke to Deeqa Somtel today and congratulated her on her determination and her dedication to serving all our customers wherever they are. @Somtel is very proud to have such wonderful colleagues. She has been amply rewarded.
#Somtel #DahabshiilGroup

[Hamza Abdi Barre @HamzaAbdiBarre]

Today, we bid farewell to H.E. @FeiShengchao, who has served to foster & strengthen the bonds between our two nations & has been instrumental in enhancing mutual understanding, cooperation & friendship between Somalia & China. We wish him every success in his future endeavors.

[Bluecom Somalia @BluecomSomalia]

Ramdaan Mubarak, wishing you all a month filled with forgiveness,mercy and peace.

[UK in Somalia🇬🇧🇸🇴 @UKinSomalia]

The UK is concerned by escalating tensions in the Horn of Africa.

We reaffirm our full respect for the sovereignty and territorial integrity of the Federal Republic of Somalia.

We urge restraint and dialogue to peacefully resolve issues.

[Dahabshiil @Dahabshil]

As the New Year breaks, @somtel and @edahabservice are the first to have launched 5G in the region. Our CEO, Abdirashid Duale, says this will drive economic growth and enrich digital lives. #HappyNewYear to all.