@RoomsToGo@MattressMack @EmilyAkinFOX26 @KPRC2@KHOU Guess what! Rooms To Go called...to say "the truck broke down" and they can't delivery until tomorrow. @EmilyAkinFOX26: can you help??
@RoomsToGo continues to be incredibly unhelpful. Seems, Will Fredo at the Katy, TX delivery facility chose not to redeliver. They admit fault but don't take any ownership in making this right. And won't even confirm redelivery. What a terrible experience.
@RoomsToGo has shamefully dropped the ball on delivery for a 79 yo woman. Yesterday, Delivery didn't knock on the apt door or talk to a single facility employee. Now they refuse to redeliver before Mon, making her sleep w/o a bed for 2 more nights. @abc13houston@FOX26Houston
@RoomsToGo@MattressMack RTG is horrendous. After finally promising a delivery window of 4-8pm CT, nothing. No word, no help, no furniture. Also said Dispatch would call, but they did not. This poor woman is extremely confused, sad and scared. The family is so worried. @EmilyAkinFOX26 @KPRC2@KHOU
@RoomsToGo has shamefully dropped the ball on delivery for a 79 yo woman. Yesterday, Delivery didn't knock on the apt door or talk to a single facility employee. Now they refuse to redeliver before Mon, making her sleep w/o a bed for 2 more nights. @abc13houston@FOX26Houston
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