Erica Marois

Writer. Travel & food enthusiast. Voracious reader. Wife & mom to Harrison (👶🏼) and Quinn (🐶) #ContentMarketing #writing #blogging

[Erica Marois @EricaMarois]

What are the best ways to show your employees you appreciate them? 🤔 I asked #SmallBusiness owners from companies like @Dickeys @MyTradingSkills & @YourGreenPal to share their most unique gift ideas. Which one is your favorite? https://t.co/xpVJnZUxpt #EX

[Erica Marois @EricaMarois]

Logging into another meeting that could have been an email...

[Erica Marois @EricaMarois]

@jtwatkin @LeslieO @Scottywerner1 @jennysuedempsey @scott_saas @DebbieSzumylo @mrpatto @NealTopf @ndytg @Hyken @CustomerIsFirst @stephaniethum @KayPhelpsTweets @kayejchapman I think it’s important to be as specific as possible. General thank you notes feel canned and insincere. And they kinda make me cringe. 😬 Tell them exactly why you’re thankful & personalize when possible. #cxqotd

[Erica Marois @EricaMarois]

@murphyjfraser @kayejchapman @stephaniethum This made my day! Happy International Women's Day to you, Murphy. Your warmth, kindness, energy, and intelligence inspire me. 😊

[Erica Marois @EricaMarois]

@DebbieSzumylo @mikeaoki @CXpert @jtwatkin @jennysuedempsey @jeanniecw @annettefranz @CustomerIsFirst @SueDuris @clearaction @EJEngwall @BeckyRoemen @dgingiss @stephaniethum @adamtoporek @stacysherman @susanhash @KateNasser @LeslieO @avdingus

[Erica Marois @EricaMarois]

@DebbieSzumylo @mikeaoki @CXpert @jtwatkin @jennysuedempsey @jeanniecw @annettefranz @CustomerIsFirst @SueDuris @clearaction @EJEngwall @BeckyRoemen @dgingiss @stephaniethum @adamtoporek @stacysherman @susanhash @KateNasser @LeslieO @avdingus That is funny! 🤣 Thanks for the chuckle, Debbie! Happy Friday. 😊

[Erica Marois @EricaMarois]

@Patrick_SaaS @stephaniethum @SueDuris Thanks for the shoutout, Patrick! Hope you’re doing well! #ICMIchat

[Erica Marois @EricaMarois]

@LeslieO @jtwatkin @stephaniethum Miss you, Leslie! Can’t wait to chat tomorrow.

[Erica Marois @EricaMarois]

@jennysuedempsey @jtwatkin @stephaniethum Awwww— how’d you know that’s my favorite show?! 😁 #ICMIchat

[Erica Marois @EricaMarois]

@sherikendall @jtwatkin I’ve learned so much from you, Sheri! #ICMIchat

[Erica Marois @EricaMarois]

@sherikendall @jtwatkin @stephaniethum So glad I could stop by! Miss you all! #ICMIchat

[Erica Marois @EricaMarois]

@jtwatkin @CallCenterICMI @ndytg @justinmrobbins Thanks for being part of it! And thank you to the legendary @RoyAtkinson, too! #ICMIchat

[Erica Marois @EricaMarois]

@jtwatkin @stephaniethum Thank you! You are on my Mount Rushmore of customer service, Jeremy! 🤩 #ICMIchat

[Erica Marois @EricaMarois]

@jtwatkin @stephaniethum Wish I could stay longer, but I couldn’t let this occasion pass by without saying hi! Thank you to everyone who’s made #ICMIchat so special. So many of my career highlights are thanks to this incredible group. 😊 Proud to call you all friends! Cheers 🥂

[Erica Marois @EricaMarois]

@sherikendall I just had to call Wayfair customer service & thought of you! Kim was a rockstar. Hope you’re doing well! 😊

[Erica Marois @EricaMarois]

@DebbieSzumylo @mikeaoki @CXpert @jtwatkin @jennysuedempsey @jeanniecw @annettefranz @CustomerIsFirst @SueDuris @clearaction @EJEngwall @BeckyRoemen @dgingiss @stephaniethum @adamtoporek @stacysherman @susanhash @KateNasser @LeslieO Too funny! 😂

[Erica Marois @EricaMarois]

@ndytg @JeremyHyde_ @stealeyreed @CallCenterICMI Thanks for carrying the torch & taking #ICMIchat to the next level! Good luck in your new role :)

[Erica Marois @EricaMarois]

@stealeyreed @CallCenterICMI The weird ideas are always the best ones! 💙

#ICMIchat

[Erica Marois @EricaMarois]

@mikebush

[Erica Marois @EricaMarois]

Our 9 month old just figured out how to open the "childproofed" kitchen cabinets that hold the pots and pans. How's your Wednesday going?

[Erica Marois @EricaMarois]

Especially love tip #3: Take time for your own mental health.

"A manager who is not able to model positivity will never be able to boost morale. If you're struggling with anxiety or negativity, take time to find balance."

#EmployeeExperience