CEO of i7 Marketing. If it’s techie or futuristic I’d probably be interested in chatting about it. Systems-oriented and big on first-principles thinking.
So that "10 year warranty" on the front of my Maytag dishwasher? Turns out it only covers 3 parts. The rest, even if it's a defect from the manufacturing process, isn't covered after the first year, they say.
Definitely the last time I'll ever purchase a @MaytagCare product.
Anyone have any recommendations on good alternatives for @westerndigital? Any companies in this space that regularly delight their customers, instead of treating them like necessary evils?
🧵 Lessons in bad customer service, featuring @westerndigital - I have a WD hard drive that was compromised in their massive security breach. I contacted support to find out what my options were. They have two - a data recovery service (may or may not work), with the data...
expects us to upgrade every 2-4 years to be sure all our data isn't going to disappear, I'm out. Their My Passport drives that don't require their software or have any cloud functionality work great. But I've got a sour taste in my mouth now, and I'm going to look around.