Eric Davis

UX and Testing Manager @ AEP. UX/CX/Design strategy for digital, product, service. CMU School of Design. Pitt Panther. Swimmer. Runner. Opinions my own.

[Eric Davis @ericdUX]

No! Just heard the dreaded words in #usability test: "After using this site a time or two, a customer would get used to it." #UX

[Eric Davis @ericdUX]

@HSmithWrites I know you do! You often share their fantastic satire.

[Eric Davis @ericdUX]

@HSmithWrites Holly, thankfully one journalistic institution doesn’t refuse to take a stand. Thought a little humor might help, though I get your anger.
https://t.co/t5IUUOfqsd

[Eric Davis @ericdUX]

@StopAntisemites @UnionCollege If she hates Jews, why the hell is she dressed like Barbie, who was invented by a Jewish woman (who named Barbie and Ken for her kids)?! I never understand how people can hate Jews but enjoy their creations.

[Eric Davis @ericdUX]

@susiepkmelb @AvivaKlompas I would think so, since her sign says to sign up at “Go to Hell” in Hebrew.

[Eric Davis @ericdUX]

@AvivaKlompas Her sign says “Sign up at Go to Hell” in Hebrew.

[Eric Davis @ericdUX]

@pashedmotatos @MrAndyNgo This is shocking, because as a UX person, I’ve attended @humanfactors events a few times with both Schaffers leading sessions. I applaud Eric, but feel like I’m done with them now.

[Eric Davis @ericdUX]

@bethanyshondark @billmaher did you see this? “Detained.” Insulting and infuriating.

[Eric Davis @ericdUX]

@petridishes Sadly, our district in Columbus, Ohio canceled “The Music Man” in late March, 2 weeks before the show, after rehearsing for 2 months. It takes place in 1912 Iowa, which was not diverse and women had fewer right. Rather than acknowledge and discuss, canceled.

[Eric Davis @ericdUX]

We’re up to almost 3 hours now.

[Eric Davis @ericdUX]

We’re on @united flight 3545, sitting on the tarmac at @columbusairport for 2 hrs 15 minutes so far. They gave us extra snacks, played some music. Everyone getting weary. No one to move planes away from the one gate that’s apparently open tonight. 3 planes to my left in the pic.

[Eric Davis @ericdUX]

@kryshiggins Have you done any writing on new digital adoption platforms? They overlay internal applications to help users learn to use the tools. There are a couple of major players in that space. Wondering what you think.

[Eric Davis @ericdUX]

@thirdfederal your message implied I needed to make a payment, which I did. And then you processed my regular payment anyway. Awful.

[Eric Davis @ericdUX]

@thirdfederal Really? I need to completely set up a new recurring schedule after years on autopay because of your technical issue?

[Eric Davis @ericdUX]

@jmspool It was bugging me too. Thanks for asking it.

[Eric Davis @ericdUX]

⁦@StateFarm⁩ This is the experience all day, in every browser, web site and mobile app, when trying to add a new vehicle. ETA on fix?

[Eric Davis @ericdUX]

@AshleeBaracy Was this a thunderstorm in the making? I took this from Bexley.

[Eric Davis @ericdUX]

What is this ominous cloud, seen from Bexley? @jeffboothTV

[Eric Davis @ericdUX]

@jdx @AcrisureStadium @steelers @AcrisureLLC “Acri” means bitter or sour. As in this stadium name leaves an ACRID taste in our Pittsburgh mouths.

[Jared Spool @jmspool]

In product and service design, the absence of user research has a technical name:

Guessing.

[Eric Davis @ericdUX]

It wouldn't be #AprilFoolsDay without another gem from @nngroup. "Tooltips should read 'You know what to do here.'" made me laugh out loud. https://t.co/o64nJbz41v #UX