Erick Jurell

Xero and Xero Payroll Certified (AU)

[Erick Jurell @erickjurell]

Iba ka talaga Converge! Another speed upgrade this year at no cost! Thank you! @ExperienceCNVRG

#ShowOffYourSpeed
#ConvergeSpeedtestChallenge
#TheFastestSpeedChallenge
#OwnYourFast
#ExperienceBetter
#TheGameChanger
#FiberX2500
#600mbps

[Erick Jurell @erickjurell]

@ConvergeSupport No internet, Putatan, Muntinlupa since 8:27pm.

[Erick Jurell @erickjurell]

@SMARTCares @SMARTCares i have sent DM

[Erick Jurell @erickjurell]

@SMARTCares bill inquiry

[Erick Jurell @erickjurell]

@SMARTCares I have sent DM

[Erick Jurell @erickjurell]

@SMARTCares Sent

[Erick Jurell @erickjurell]

@SMARTCares could you pls check if my roaming is active already?

[Erick Jurell @erickjurell]

@ConvergeSupport ano na nangyayare sa internet nyo? Putol putol?

[Erick Jurell @erickjurell]

@ConvergeSupport NagDM na ako kaninang hapon, hanggang ngayon wala pa rin nag-aassist! Napaano kayo? Hindi naman kayo ganyan dati ah? Bakit palala kayo ng palala?

[Erick Jurell @erickjurell]

@ConvergeSupport Ang bagal nyo magbigay ng billing invoice. 13 days na lang due date na. 7 days na ang nakakalipas magmula matapos ang July, wala pa rin ang August billing/invoice! Tapos yung dispute ko di nyo pa naayos!

[Erick Jurell @erickjurell]

@ConvergeSupport DM sent. Ayusin nyo naman.

[Erick Jurell @erickjurell]

@ConvergeSupport no internet connection Putatan, Muntinlupa as of 10:35am May 26, 2025.

[Erick Jurell @erickjurell]

@ConvergeSupport DM sent. Following up Ticket since March. Not yet resolved.

[Erick Jurell @erickjurell]

@ConvergeSupport no internet, putatan, muntinlupa

[Erick Jurell @erickjurell]

@ConvergeSupport please check my DM and open a ticket for my dispute in billing me upgrade and installation fee on WIFI 6 promo whereas it should be FREE! This has been going for 3 months already and no resolution are being implemented.

[Erick Jurell @erickjurell]

@RMnano2 @TheFiberMaster I agree. I am now filing a report to NTC regarding these billing charges na hindi naman dapat bini-bill. It has been 2 months pero recurring pa rin yung charges, pero sabi sa 2nd ticket ay solved na daw. Palagi din dinahilan na upgrading daw yung systems.

[Erick Jurell @erickjurell]

@Converge_CSU why am i being charge a device fee? i am on plan 2500 and device upgrade is free?

[Erick Jurell @erickjurell]

@Converge_CSU LOS red na po. Putatan Muntinlupa

[Erick Jurell @erickjurell]

@Converge_CSU no internet putatan muntinlupa

[Erick Jurell @erickjurell]

@Converge_CSU no internet putatan muntinlupa