@USAA@USAA_help i just waited with my father for an hour to get help, being told we’d be transferred to a supervisor by Susan in Louisville Kentucky. We were just hung up on. Can’t believe you treat a vet and 50+ year customer that way. #vetstreatedpoorly#badcustomerservice#y?
@AmericanAir have no one here at LAX after our 8 hour delay from Vegas. A 45 minute flight where we were told people would have vouchers when we got off the flight. Here are pics of the empty counters:
@AmericanAir you’ve let down this frequent flyer. Been @flyLAXairport Since 8am flight delayed 4x with no explanation or proactive rebooking on your part. Just had the 5th delay that now leaving at 4pm. #unacceptable