@AveloAir@vkarantalis@MCO You know what should also be a top priority? Having protocols and contingency plans to aid your costumers in case these things happen instead of dead end costumer service lines and no management in person at the airports.
@AveloAir@NSBrowny@MCO@BWI_Airport Are you taking the concerns of everyone in that flight as well who was told tough luck, and had to make due being forced out but airport security? And unable to talk to any sort of management in person or by phone yet?
@AveloAir Just cancelled a flight from Baltimore to Orlando after delaying it for 3 hours. They just told the passengers that they should go home and get their refunds in 3 days. Full flight of people with expensive vacations planned, just with only a $50 boucher for compensation