Mark O'Connor

BoardAdvisor, NXD, entrepreneur, Creative Strategist. #scaleuo #governance #FutureOfWork

[Mark O'Connor @eriginaldotcom]

No surprise here really with #ASOS banning customers who return too many orders …,

https://t.co/rJJVH6lu4p

[Mark O'Connor @eriginaldotcom]

33 shops to close at #RiverIsland #ukhighst

https://t.co/s0xXNYZMyG

[Mark O'Connor @eriginaldotcom]

Brian Wilson gone - some of the best music ever created, harmonised and sung #brianwilson #beachboys #petsounds https://t.co/zxr7ktNWzV

[Mark O'Connor @eriginaldotcom]

@KLM675056575377 Just sent my details vis DM

[Mark O'Connor @eriginaldotcom]

Anyone else experience woeful customer care from @KLM ?

[Mark O'Connor @eriginaldotcom]

Brilliant @klm who actually works for you, i have had at least six people respond asking me to DM with my personal info. Your messenger system was equally woeful and actually no one can help. Maybe you should look into #B-CORP and try to raise your game as this is abysmal

[Mark O'Connor @eriginaldotcom]

@KLM nice one! I book a flight 6 months ago, turn up at the checkin desk inky to be told i am on standby. I must have been the first person to buy a ticket. What is going on?

[Mark O'Connor @eriginaldotcom]

https://t.co/jPtL9EskUX

[Mark O'Connor @eriginaldotcom]

EU fulfilment from NL

[OmniChannelFulfilment @OCF_Tweets]

Exciting

https://t.co/CtSpibRwhN

[Mark O'Connor @eriginaldotcom]

IE Fulfilment from Cork

[OmniChannelFulfilment @OCF_Tweets]

https://t.co/86QMA2zrNg

[Mark O'Connor @eriginaldotcom]

@BarclaysBizChat same situation! Your message app seems to be AI so you go around in circles and no one answers the phone. What is going on with banking?

[Mark O'Connor @eriginaldotcom]

@BarclaysBizChat when are you going to employ people so customers don’t have to wait an hour for a call to be answered? This has actually been the same for a year now, very frustrating.

[Mark O'Connor @eriginaldotcom]

https://t.co/3HLK2BWkeG

[OmniChannelFulfilment @OCF_Tweets]

Delighted to be a finalist - 2023 UKWA Awards for Excellence; recognised by our peers for our Value Added Services. This award category was our big bang when we started the business, personifying our passion to provide bespoke services to great clients
#UKWAAwards2023 #3pl

[Mark O'Connor @eriginaldotcom]

Bonkers! https://t.co/JOcQTiwYbw

[Mark O'Connor @eriginaldotcom]

@BarclaysUKHelp Thanks. I lodged a complaint previously and never had a response or feedback. In fact, in the six years of having the business a/c i haven’t received a single call ….and i can’t call anyone because of excessive call waiting times. Is this the way business banking is meant to be?

[Mark O'Connor @eriginaldotcom]

https://t.co/dAXxhwClwk

[Mark O'Connor @eriginaldotcom]

Excellent! https://t.co/rrkx9Qnz7J

[Mark O'Connor @eriginaldotcom]

https://t.co/1Qwm7R0RV6

[Mark O'Connor @eriginaldotcom]

https://t.co/S2iwwMB4qG