Erin

wife, mom, friend (general people person) and retail and customer-obsessor. tech comes a close 5th.

[Erin @Erinarmendinger]

Anyone having a Shopify outage?

[Erin @Erinarmendinger]

Call me if you use “living the dream” sarcastically. You’re alive, have a roof over your head and people who love you- yes, you are- legitimately. Own this.

[Erin @Erinarmendinger]

@ChiefExecBear I love you

[Erin @Erinarmendinger]

@ZendeskOps 😩

[Adam Grant @AdamMGrant]

One of the clearest signs of learning is rethinking your assumptions and revising your opinions.

21 things I rethought in 2021: a thread...

[Adam Grant @AdamMGrant]

The most underrated tool of persuasion is curiosity.

A natural response to disagreement is to attack what people think. A more inviting alternative is to be genuinely fascinated by how they think.

Curiosity is contagious. When advocacy closes minds, inquiry can open them.

[Kristin Shevis @SheviNY]

50% of our revenue comes from customer service feedback via Michelle Goad of @psdept at #BTB2017 @NYSE

[Erin @Erinarmendinger]

@lizgiorgi Customer retention is the new customer acquisition

[Erin @Erinarmendinger]

via ⁦@nytimes⁩ Fascinating read on many levels. There is definitely not a one size fits all answer on going “back to the office”. (And let’s not forget that not everyone works in an office- like frontline folks who helps us all everyday). https://t.co/cL9M5KT9xo

[Erin @Erinarmendinger]

@WendyLiebmann @Abercrombie @philwahba @WSLStrategic Very cool!

[ACLU @ACLU]

THIS IS NOT A DRILL. The consequences of HB 1570 would be catastrophic.

Tell Arkansas Governor Asa Hutchinson to veto this bill:
☎️ 501-682-2345
📧 [email protected]

[Erin @Erinarmendinger]

@TollGateGrammar snow days:)

[Erin @Erinarmendinger]

@TollGateGrammar snowy days:)

[Dan Rather @DanRather]

Do you still call it a "government" if they don't even pretend to govern?

[Erin @Erinarmendinger]

@GapFactory I’ve tried to unsubscribe from your emails maybe 5 times. Help!

[Erin @Erinarmendinger]

@WendyLiebmann And they seriously wonder why they can’t make it....🤦🏻‍♀️

[Peter Baker @peterbakernyt]

Biden leads Trump 51% to 43% in the latest @NBCNews @WSJ poll, essentially the same as a month ago. Close to 90% of voters say they have firmly made up their mind and 7 in 10 say the debates aren't that important in deciding. @mmurraypolitics https://t.co/s5cg1IdhjR

[Joe Biden @JoeBiden]

The hard truth is this pandemic didn’t have to be this bad. Ron Klain, former White House Ebola Response Coordinator, breaks down what a Biden administration would have done differently and what we would do now to get this virus under control:

[Erin @Erinarmendinger]

😳

[Yashar Ali 🐘 @yashar]

In which @RudyGiuliani says “fucked up” on live television and then when called out on it less than two minutes later, accuses @piersmorgan and @susannareid100 of lying about it.

[Dan Rather @DanRather]

I can imagine no other president in my lifetime failing to address the nation in a prime time speech during a crisis such as this. On the other hand, I cannot imagine another president whose words would be less welcome by so many of his fellow citizens.