Citizens Advice Esher & District offers free and impartial advice to anyone who lives and works in Elmbridge, Surrey. Opening hours are on our website.
🚂 Don’t let a delayed train signal failure for your UK holiday.
Discover how to claim compensation if you got stuck on the tracks.
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#ShopAware
If you’re thinking about booking your summer holiday, #ShopAware and consider booking a package holiday. You’re more protected if something goes wrong or if you need to cancel. Find out more ⤵️
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#ShopAware
Prepping for your Summer holiday involves more than just deciding which sunglasses to take.
Check you’ve got everything you need for a stress-free trip and #ShopAware😎
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Have you received a text asking you to pay to get your parcel or reschedule the delivery? It’s usually a scam.
❌ Don’t click any links - delivery companies won’t ask you to pay them through a link in a text.
Find out more ⤵️
https://t.co/LykqzAIHGC
ℹ️ The legal term for being sacked is ‘dismissal’.
Your employer is allowed to dismiss people, but if they do it unfairly you can challenge your dismissal.
Check your work rights ⤵️
https://t.co/Y4BkYPb1L3
Got your summer holiday coming up? ☀️
Our advice can help you #ShopAware whether you’re getting ready to book or something hasn’t gone to plan! ⤵️
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⚠️ If you think a business has broken the law or acted unfairly, you can report them to Trading Standards.
We can help you understand what steps to take ⤵️
https://t.co/vUVZQgBDZA
🚌 You can apply for a disabled person’s bus pass or railcard if you have a condition that makes it hard to get around.
People with learning disabilities can apply too.
Read more about this on our website ⤵️
https://t.co/ivRkhIzpN0
‘Rent arrears’ are when you owe rent to your landlord.
❗ You’ll be in arrears as soon as you’ve missed a payment
❗ Deal with rent arrears as fast as you can
Our online advice can help you navigate rent arrears. Click
https://t.co/IF3FHhM0mn to find out more.
🏠 Are you sharing a home and renting with other people?
The type of tenancy you have can affect your rights and responsibilities.
Here’s what you need to know ⤵️
https://t.co/9agL19MbaZ
If you’ve been scammed it’s important you take steps to:
➡️ Protect yourself from further risks
➡️ Check if you can get your money back
➡️ Report the scam
Our online advice can help ⤵️
https://t.co/IaYVFbnszo
Are you struggling to afford your energy bills or top up your prepayment meter?
✅ Make sure to check what you might be entitled to and see if you can get any extra help.
Find out more ⤵️
https://t.co/ITizuM3eXu
You’re entitled to paid holidays if you’re an employee or a worker - including an agency worker.
🗓️ You have to take your holiday in a period called a ‘leave year’.
We can help you understand your rights at work ⤵️
https://t.co/pTocddlTQp
We’re here for you. Our free online advice can help you:
➡️ Check what benefits you could get
➡️ Work out your budget
➡️ Get support with your energy bills
You can visit our website any time ⤵️
https://t.co/9PnOZ9U2w9
Do you get Personal Independence Payment (PIP)?
✅ You might be entitled to extra money on top of your existing benefits.
Our online advice can help you ⤵️
https://t.co/fwtYQHgoZV
Have you been threatened with homelessness?
➡️ It’s usually worth applying to your local council for help. They might be able to help you stay in your home or find an alternative place to live.
Find out more on our website ⤵️
https://t.co/o4p0texuRE
To support Dementia Action Week, we're spreading awareness on the Forget Me Not Appeal by the Alzheimer's Society (@alzheimerssoc).
It’s only by coming together we can beat dementia.
Find out how you can make an impact today:
https://t.co/GgagudTqS8
✔️ It’s important to know how you can claim compensation if something goes wrong on your holiday.
Your legal rights will depend on the type of holiday you booked.
Find out more on our website ⤵️
https://t.co/BMN51ZJTZm
You can only be evicted from your home if your landlord gives you a valid eviction notice.
✅ Your landlord has followed the proper steps for eviction.
Click the link in bio for our advice.
https://t.co/N1FQjtr26H
🚗 When should you appeal a parking ticket?
It will depend on the type of parking ticket you have.
Here's what you need to know ⤵️
https://t.co/2tQTsRXbr2