Esher & District CAB

Citizens Advice Esher & District offers free and impartial advice to anyone who lives and works in Elmbridge, Surrey. Opening hours are on our website.

[Esher & District CAB @eshercab]

🚂 Don’t let a delayed train signal failure for your UK holiday.

Discover how to claim compensation if you got stuck on the tracks.
X (Twitter): https://t.co/khLdjfQZrj
Bluesky: https://t.co/QGqgLXAUmW

#ShopAware

[Esher & District CAB @eshercab]

If you’re thinking about booking your summer holiday, #ShopAware and consider booking a package holiday. You’re more protected if something goes wrong or if you need to cancel. Find out more ⤵️
X (Twitter): https://t.co/3NSeX5DnCa
Bluesky: https://t.co/rCdnal11S8

#ShopAware

[Esher & District CAB @eshercab]

Prepping for your Summer holiday involves more than just deciding which sunglasses to take.

Check you’ve got everything you need for a stress-free trip and #ShopAware😎

X (Twitter): https://t.co/P5SJ7vJD6Q
Bluesky: https://t.co/IMiiJGyQoB

[Esher & District CAB @eshercab]

Have you received a text asking you to pay to get your parcel or reschedule the delivery? It’s usually a scam.

❌ Don’t click any links - delivery companies won’t ask you to pay them through a link in a text.

Find out more ⤵️
https://t.co/LykqzAIHGC

[Esher & District CAB @eshercab]

ℹ️ The legal term for being sacked is ‘dismissal’.

Your employer is allowed to dismiss people, but if they do it unfairly you can challenge your dismissal.

Check your work rights ⤵️
https://t.co/Y4BkYPb1L3

[Esher & District CAB @eshercab]

Got your summer holiday coming up? ☀️

Our advice can help you #ShopAware whether you’re getting ready to book or something hasn’t gone to plan! ⤵️
X (Twitter): https://t.co/5F7TdsLyst
Bluesky: https://t.co/VtAVP3I35X

[Esher & District CAB @eshercab]

⚠️ If you think a business has broken the law or acted unfairly, you can report them to Trading Standards.

We can help you understand what steps to take ⤵️
https://t.co/vUVZQgBDZA

[Esher & District CAB @eshercab]

🚌 You can apply for a disabled person’s bus pass or railcard if you have a condition that makes it hard to get around.

People with learning disabilities can apply too.

Read more about this on our website ⤵️
https://t.co/ivRkhIzpN0

[Esher & District CAB @eshercab]

‘Rent arrears’ are when you owe rent to your landlord.

❗ You’ll be in arrears as soon as you’ve missed a payment
❗ Deal with rent arrears as fast as you can

Our online advice can help you navigate rent arrears. Click
https://t.co/IF3FHhM0mn to find out more.

[Esher & District CAB @eshercab]

🏠 Are you sharing a home and renting with other people?
The type of tenancy you have can affect your rights and responsibilities.

Here’s what you need to know ⤵️
https://t.co/9agL19MbaZ

[Esher & District CAB @eshercab]

If you’ve been scammed it’s important you take steps to:

➡️ Protect yourself from further risks
➡️ Check if you can get your money back
➡️ Report the scam

Our online advice can help ⤵️
https://t.co/IaYVFbnszo

[Esher & District CAB @eshercab]

Are you struggling to afford your energy bills or top up your prepayment meter?

✅ Make sure to check what you might be entitled to and see if you can get any extra help.

Find out more ⤵️
https://t.co/ITizuM3eXu

[Esher & District CAB @eshercab]

You’re entitled to paid holidays if you’re an employee or a worker - including an agency worker.

🗓️ You have to take your holiday in a period called a ‘leave year’.

We can help you understand your rights at work ⤵️
https://t.co/pTocddlTQp

[Esher & District CAB @eshercab]

We’re here for you. Our free online advice can help you:

➡️ Check what benefits you could get
➡️ Work out your budget
➡️ Get support with your energy bills

You can visit our website any time ⤵️
https://t.co/9PnOZ9U2w9

[Esher & District CAB @eshercab]

Do you get Personal Independence Payment (PIP)?

✅ You might be entitled to extra money on top of your existing benefits.

Our online advice can help you ⤵️
https://t.co/fwtYQHgoZV

[Esher & District CAB @eshercab]

Have you been threatened with homelessness?

➡️ It’s usually worth applying to your local council for help. They might be able to help you stay in your home or find an alternative place to live.

Find out more on our website ⤵️
https://t.co/o4p0texuRE

[Esher & District CAB @eshercab]

To support Dementia Action Week, we're spreading awareness on the Forget Me Not Appeal by the Alzheimer's Society (@alzheimerssoc).

It’s only by coming together we can beat dementia.

Find out how you can make an impact today:
https://t.co/GgagudTqS8

[Esher & District CAB @eshercab]

✔️ It’s important to know how you can claim compensation if something goes wrong on your holiday.

Your legal rights will depend on the type of holiday you booked.

Find out more on our website ⤵️
https://t.co/BMN51ZJTZm

[Esher & District CAB @eshercab]

You can only be evicted from your home if your landlord gives you a valid eviction notice.

✅ Your landlord has followed the proper steps for eviction.

Click the link in bio for our advice.
https://t.co/N1FQjtr26H

[Esher & District CAB @eshercab]

🚗 When should you appeal a parking ticket?

It will depend on the type of parking ticket you have.

Here's what you need to know ⤵️
https://t.co/2tQTsRXbr2