Ralph Bryant

reformed american living in canada. co-host of black fathers matter, author of “shackles lost - the poetry mixtape”. father to justin and xavier.

[Ralph Bryant @eskimo515]

@porterairlines why does it take 14 hours to talk to a human being? I am trying to book two unaccompanied minor tickets the past three days and this service is ridiculous. Please help.

[Ralph Bryant @eskimo515]

I have survived the crushing.

I am wine.

#love #tdjakes #god #spirituality #shackleslost #surrender #present #theviolawards #mirrorloungecollective #blackmisfitsociety #wine

[Ralph Bryant @eskimo515]

A few weeks ago, Airbnb CEO Brian Chesky asked people on Twitter for feedback on his company. Here's a little feedback...

Airbnb and a Failure In Client Lifetime Value https://t.co/2NurjDELgb via @LinkedIn

@Airbnb @AirbnbHelp @bchesky @capow14 @elonmusk

[Ralph Bryant @eskimo515]

@Airbnb @AirbnbHelp @capow14 @bchesky I waited for nine hours to hear from someone about a 28 day stay starting tonight that was a scam that was reported by the landlord multiple times - and after nine hours, I was offered a 20% credit.

Shitty

[Ralph Bryant @eskimo515]

@AirbnbHelp Where’s that help?

[Ralph Bryant @eskimo515]

@AirbnbHelp
Six hours ago in toronto I attempted to check into to an Airbnb for a 28 day stay, after surviving a fire in my home.

Upon arrival, I was told that the person had been reported multiple times for illegally listing the space.

Still awaiting a response. And a place

[Ralph Bryant @eskimo515]

@ice_virtual Totally agree. In the exact same situation. Been waiting eight hours. @Airbnb @AirbnbHelp

[Ralph Bryant @eskimo515]

@AirbnbHelp Thank you for your private message but if your team was truly interested in resolving this situation, they would put me in a room - and then continue to investigate.

Instead you’re treating me like a criminal that you don’t believe.

[Ralph Bryant @eskimo515]

@AirbnbHelp I wonder if @Expedia would have treated me this way?

[Ralph Bryant @eskimo515]

@AirbnbHelp I have been waiting for eight hours. It is now pitch black in toronto.

I have called you six times. I have been granted six Ambassadors and absolutely no response.

Meanwhile I have booked 40 airbnb reservations over the years? This is how you treat a loyal customer?

[Ralph Bryant @eskimo515]

@ExpediaHelp send a dm. i have an urgent problem and have been on phone for hold for almost two hours. please help me

[Ralph Bryant @eskimo515]

@ExpediaCA i have been on hold for almost two hours. i have a immediate need for help. is there someone that can help via twitter pls.

[Ralph Bryant @eskimo515]

@uhaul i’ll try not to die before you do. thanks

[Ralph Bryant @eskimo515]

dear @uhaul i have been on hold for 30 minutes because the truck i rented from YOU and you took my money is not here. AND you over charged me on my last rental yesterday. your customer service sucks.

[Ralph Bryant @eskimo515]

@uhaul it is cold and i am stranded. please put me in any vehicle.

[Ralph Bryant @eskimo515]

@uhaul if one person can be on hold for 45 minutes then you need more reps.

[Ralph Bryant @eskimo515]

I just published A BEAUTIFUL MESS https://t.co/fRbqBCoNkF #mentalillness #depression #anxiety #biopolar #purpose

[Ralph Bryant @eskimo515]

Check Out my first newsletter - I'll Come Up With A Name Later, Vol. 1 - https://t.co/QNQ27mRyUA

[Ralph Bryant @eskimo515]

@ashleysimpo of course. it’s the unexpected shit that makes life fun...and crazy :)

[Ralph Bryant @eskimo515]

Black Fathers Matter new episode: Independence Day https://t.co/33BiYRucsn via @YouTube video you #blackfathers #blackcreatives #podcast