@YvesTWAGIRAYEZU@MTNRwanda@reg_rwanda There are many reasons that can cause a failure in SMS delivery. that is why we put in place methods to allow customers to retrieve tokens
@MTNRwanda@YvesTWAGIRAYEZU@reg_rwanda Dear Twagirayezu, once you pay for a token and dont get an SMS you can always retrieve it using USSD menu 6 (support / kwaka ubufasha) or by downloading eStep app from https://t.co/FmOGVq7YB2 and using history menu.
In less than 3 days since the launch, we have had 100 Successful transactions and more than 1,000 subscribers. We thank you. we commit to giving you the best service and make your life more easy! #EstepApp