2/2 I was informed that SMS, email and courier services were included in the Premium Lounge package, which I availed for only one applicant. Kindly provide the invoice and clarify the charges levied.
Application Nos.: AUT/MHL/020626/0004/01 & AUT/MHL/020626/0004/02
1/1 @vfsglobalcare@VFSGlobal I attended an Austria visa appointment on 02 June 2026 and paid ₹28,149 at the VFS Centre in addition to ₹5,002 paid earlier for appointment booking. Despite repeated requests, I have neither received an invoice nor detailed breakup of the charge
@vfsglobalcare@VFSGlobal my visa appointment for austria visa was on June 02, 2026 in Mumbai and I opted for premium lounge service, I have still not received the invoice in my mail till date. My application ref. no is AULK78801164277/1. Kindly send invoice
2/2 It is extremely urgent that my application reaches the Austrian Embassy today itself, as the Embassy is closed tomorrow. Any delay will directly affect the standard 15 working days processing timeline of my application.@vfsglobalcare@VFSGlobal
Reference No: G-10216672.
1/1 Kindly respond @vfsglobalcare@VFSGlobal . I have been sending numerous emails and making repeated calls to customer care, but no response has been received yet.
My Austria visa application has already been dispatched from Mumbai to Delhi at 4:30 PM yesterday
1/2 @vfsglobalcare@VFSGlobal My Austria visa application was forwarded yesterday from Mumbai to Delhi. It is extremely important that the application reaches the Austrian Embassy today, as the Embassy is closed tomorrow. Otherwise, it may only reach on 5 June.
@vfsglobalcare@VFSGlobal 4/4 @vfsglobalcare@VFSGlobal Also, if my application has already reached Delhi, why does VFS require one additional full working day to forward it to the Embassy, especially when even a delay of one day can significantly affect an applicant’s visa processing timeline
@vfsglobalcare 2/2 @vfsglobalcare@VFSGlobal Had I been aware, I would have planned my application accordingly. Requesting you again to kindly review and assist urgently.
@vfsglobalcare@VFSGlobal 3/3 @VFSGlobal@vfsglobalcare Kindly try to understand that I have already made confirmed and non-refundable bookings for flights, hotels, and internal travel arrangements, and any issue arising solely due to this delay in forwarding may cause us substantial financial loss.
@vfsglobalcare 1/2 @vfsglobalcare@VFSGlobal Your response is not satisfactory. How is an applicant expected to know that 4 June is an Austrian Embassy holiday when it is a normal working day in India? This was never informed at the time of submission.
2/2 and it will leave less than the standard 15 working days for processing and adversely affecting my application.
I have already raised this issue through email and received reference number G-10216672, but I have not yet received any response. Requesting urgent assistance.
@vfsglobalcare@VFSGlobal My Austria visa application has been dispatched from Mumbai to Delhi today. Requesting @VFSGlobal to kindly ensure it reaches the Austrian Embassy tomorrow itself, as 4 June is an embassy holiday. Any delay may breach the standard 15 working-day timeline
1/2 @vfsglobalcare@VFSGlobal I submitted my Austria Schengen visa applications today at the Mumbai centre. Due to the holiday on 04 June, I was informed that the applications may reach the Embassy only on 05 June, leaving less than the stipulated 15 working days before travel
@vfsglobalcare@VFSGlobal 2/2 I have already raised a request through email and received reference number G-10216672. I humbly request your assistance in expediting the forwarding of our applications to the Embassy, if possible.
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